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Need older Samsung TV model PN50A450P1D added
Just as the title suggests, I need my my older TV added to the database. Also unable to learn codes from the old remote. Th...
meckman
X1
1 year ago
226
2
Is SOFABATON support ignoring us?
It looks to me as if they aren't listening or replying to anyone? Countless problems already, clearly not even close to lau...
Alber
X1
1 year ago
363
4
How long to charge the remote initialy?
Just got the X1. How long to keep the remote plugged in to be fully charged?
Unclebubbies
X1
1 year ago
491
5
Cannot get X1 to learn from existing remotes
I cannot get X1 to learn any buttons from any remotes that I have. Is anyone else having issues with this?
khsjeepr82
X1
1 year ago
1092
12
Will a X1 work for multiple rooms?
I have 7 Tvs in 6 differnet rooms with 5 Roku sticks and two being Roku TVs. Since the X1 dose not have an IR blaster built...
spsellers
X1
1 year ago
494
4
Device sleep causes out of sync activities
A problem I've encountered is when your TV and other devices eventually go to sleep when not in use, the remote remains in ...
JD2005
X1
1 year ago
351
6
X1 won't connect to Eero
I have an Eero mesh network. I tried disabling the 5ghz signal but X1 will not connect.
dubblezh
X1
1 year ago
764
8
Anyone get the manual learning feature to work properly?
The fact that most of my IR remotes are not listed in the database is a little concerning. But even more concerning is that...
jparATMOS
X1
1 year ago
367
5
Add Yamaha TRS - 700
I received my XI remote yesterday and I am not able to add my receiver. My entire video and audio set up passes through the...
cyn5351
X1
1 year ago
288
6
Hue Emulation and X1
I'm using the X1 with hue emulation via home assistant, as i don't have hue lights. Also one of my PC's is configured as a ...
kaigame
X1
1 year ago
386
2
1
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Latest comments
This is SofaBaton, very glad to help you. Please accept our sincere apology for the inconvenience we have brought for you.We have sent you relevant information to your email address, please check it .
This is SofaBaton, very glad to help you. Please accept our sincere apology for the inconvenience we have brought for you.If the device cannot be searched after the network is configured, it may be that WiFi is being upgraded. After the distribution network, please kill the app first, and then do not enter the app. Plug in and unplug the hub power again. Wait 5-10 minutes before entering the app to upgrade the WiFi firmware, because after the distribution network is connected to the Internet, go back to the server to pull the latest WiFi firmware.
This is SofaBaton, very glad to help you. Please accept our sincere apology for the inconvenience we have brought for you.Thank you for your feedback. Our engineers are working on this issue.
Having done some searching it appears the issue is not with Sofabaton its with Sony. Sony don’t allow unofficial equipment to turn the PS4/5 on. Harmony users are in the same boat (que Harmony user to tell me I’m wrong, and I could well be as I’ve never owned a Harmony or a PS4/5). But it appears you need to use the PS4/5 controller, buy the Sony Playstation Media Remote or use CEC from your TV to turn it on. There was a Bluetooth adaptor for the Harmony at one point but that is no longer available.
Don’t lose hope! It takes some work but I had to select the buttons on the remote to correlate with the PS4 x, square, triangle, circle buttons on a keyboard. I got everything working to do streaming on but the only button that doesn’t exist is the “on” or “home” PS button.
I’m experiencing the same issue, happens after not using the remote for a few days, have to restart the hub to get it to work!