The virgin remote has IR 100% but it may also use some other kind of connection like bluetooth but the box doesn't seem to be able to be made discoverable. The Hub seems unable to learn anything from the remote properly. The only signal it even reacts to is the on signal (not even the off signal even though it's the same button) even then after it claims it is successful it still doesn't work. Hard to get my head around it. I have tried adding the commands from one at a time but the 0 button still doesn't work.