The observation that the Shaw/Ignite XR11 remote transmits commands via Radio Frequency provides an explanation why the hub failed to learn commands sent from the remote to the hub. Can the hub use the Xfinity XR11 code base to relay all commands from the remote to devices without the need for it to learn additional commands?

I discovered that my Shaw/Ignite XR11 remote matches the Xfinity XR11 code base present in the SofaBaton database. Since the remote transmits commands to the hub via Radio Frequency, can the hub relay those commands via IR or Bluetooth signals?

We control our Samsung TV (UN40F6300AF) with a XR11 Ignite (Shaw) TV remote connected to a 4K TV Player (STB) XG1v4-A. Our cable provider is Shaw/Rogers Ignite.