Your device has been added to our database.Pls try to re-add it via searching Brand:Sony Model：KD-75X80K

Thank you for your suggestions, and we will give feedback to the developers. After evaluating the feasibility, relevant personnel will consider whether to add it in the subsequent upgrade.

Sorry for the inconvenience. The following points are required to use Alexa: 1. The wifi connected to X1 Hub needs to be connected to the Internet before the Hub can upload the device information to the cloud. 2. Search sofabaton in SKILL in Alexa app, and log in to sofabaton account, which is the same as X1 distribution network . 3. After login, the account signal will be synchronized automatically. View the sensors on the device page to view all synchronization scenarios . If you have other questions, you can contact us via email SofaBaton@outlook.com

U1 does not support setting the time of press and hold in macro. The time that can be set in macro is the interval between two commands. You can try another way. Generally, the press and hold command is issued after the time expires. You can use the learning function of U1 to learn the final command. For example, use the number key 1 to learn how to press the mute key for 5 seconds. You can first press the mute key for 5 seconds, and then aim at U1 to learn after more than 5 seconds

Sorry for the inconvenience, but we suspect that the page may have changed due to abnormal synchronization when the app settings are automatically synchronized. Please try to take the remote control close to the hub, manually update the set -- sync, and then see whether page jumps will occur again. In addition, it is not sure whether you will wake up with the right up button after the screen stops. Our next version of the remote controller firmware will correct the jump problem.

1. Thank you for your advice. As for the support of automatic control, the latest app of sofabaton (Android has been launched, and IOS may be 1-2 weeks late) has supported the api that provides activity switch control. In the Me -- API interface, you can copy the URL to other intelligent control Webhooks. For example, in IFTTT, set an event to trigger the webhook. 2. It should be noted that Alexa control only supports activities and does not synchronize devices The hub bound to the account will synchronize the activities fission to the alexa scenes. You can turn alexa scenes on/off through voice. For example: "alexa, turn on Watch TV" where watch tv is the name of the activity.

There are several reasons why the activity source cannot be switched. Please check the device and repair it according to the reason: 1. If the TV is powered on for a long time, the signal source switching command will not take effect before the power on is completed. The repair suggestion is consistent with your operation. Please add a long enough delay in startup settings (if 5s is not enough, try 10 seconds), and move the command to the front of the TV source switch command. 2. The input source of activity is disordered. We generally recommend that users enter a complete source list. If an input/source option is added every time an activity is created, the set activity may be affected, resulting in an input error. You can check the startup settings of the two activities, check the source related commands, and confirm whether the input source is set to HDMI1 or HDMI2 3. LG TV's source configuration information is incorrect. Check device edit -- source confirmation. We are not sure whether LG's source options are directly controlled by separate commands, such as an HDMI1 command to directly switch the source to HDMI1? 1) If yes, please check whether there are HDMI1 and HDMI3 in the source list 2) If not, please ensure that all source switching methods, buttons, and souce list are consistent with your TV's actual situation. The manual list needs to be sorted and completed 4. Finally, please ensure that the source control command works. Please open the app and try the relevant commands of the source. If any command doesn't work, please repair it or give us feedback

Sorry for the inconvenience, we will optimize it in the next version.

We have the option of forgetting the password under the login box. Click "Forge the password? To get it bakc", fill in the login email, and retrieve the password. If you have other questions, you can contact our email,Service@sofabaton.com.

Please check whether the CEC or similar functions of the sony TV are enabled (for example, if the amp is turned off, the TV will also be turned off). If the CEC is turned on, the sony TV may be turned off repeatedly, instead of turning on the TV.