• SofaBaton
    • 16releases
    • 2022comments
Comments made
  • X1 Remote will not power on since Upgrade 1 year ago

    Sorry for the inconvenience, you can send the problem video and order number to our email so that we can confirm the problem. Once confirmed, we will help you properly handle it,SofaBaton@outlook.com.

  • Cant get the hub firmware update dialog to appear 1 year ago

    Sorry for the inconvenience. You can manually update it by selecting Me -- X1Settings -- Firmware update for X1 Remote on the homepage.

  • Hub sometimes dont wake up 1 year ago

    Sorry for the inconvenience, you can send the problem video and order number to our email so that we can confirm the problem. Once confirmed, we will help you properly handle it,SofaBaton@outlook.com.

  • Made a request with support about my U1 falling apart 1 year ago

    Sorry for the inconvenience. You can send the video to my email, so that I can help you better solve the problem,Service@sofabaton.com.

  • How to use 1 year ago

    Sorry for the inconvenience. Please leave your email address or send a message to my email address,Service@sofabaton.com. and I will send you the operation procedure.

  • Wrong Inpu 1 year ago

    Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300 Because the remote control of each device is different, knowing the specific model of your device, we can better test and solve the problem. If the database is not complete, we can update it for better use. We can even add your Specific Model to our database so that you can one-click to add.

  • Key mapping 1 year ago

    Sorry for the inconvenience, I send you a video, I hope it can help you.how to Reassign Function https://youtu.be/HTKHJ2psmJ0

  • Button "3" not working acts like "6" 1 year ago

    Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300 Because the remote control of each device is different, knowing the specific model of your device, we can better test and solve the problem. If the database is not complete, we can update it for better use. We can even add your Specific Model to our database so that you can one-click to add.

  • Is there a way for a macro to change devices 1 year ago

    Sorry for the inconvenience. Please leave your email address or send a message to my email address,Service@sofabaton.com. and I will send you the operation procedure

  • How to use 1 button to turn on or off 2 devices at same time. 1 year ago

    Sorry for the inconvenience. Please leave your email address or send a message to my email address,Service@sofabaton.com. and I will send you the operation procedure