In general, long press can be recognized as a quick mention of the volume. Can you tell us the brand and model of your equipment? We'll see if we can modify this code base. In the future, we may add an adjustable parameter to adjust the command interval automatically sent, so as to match the threshold value set by different manufacturers for the long press function.

We suspect that the abnormality is caused by the length of infrared signal or infection. Please try the following methods: 1. In activity mode, edit - shutdown settings, find the projector shutdown command, long press and move to the top. 2. You mentioned that the projector can be turned off in device mode. We speculate that it should be controlled by X1 Remote. We also want you to try the power command in the app de command list to see if you can turn off the projector. 3. If X1 Remote can turn off the projector and the app cannot be turned off, this may be caused by the short infrared signal. Please repair as follows: In device mode, edit -- Projector edit -- macro settings for turn on/off, select turn off, click the power command, and set 0.5s long press for it.

Sorry for the inconvenience. U1 does not support data backup and replication. The data of each U1 is stored in the firmware and exists independently.

Your device has been added to our database.Pls try to re-add it via searching Brand：Sky Model：Q.

One hub cannot connect two mobile phones at the same time. If other mobile phones need to connect to the hub, you need to exit the application and disconnect the connection. The other mobile phone can connect.

Thanks for your suggestion. You can use the scroll wheel to select Set - LCD Sleep to set the screen sleep time.

Thank you for your suggestions, and we will give feedback to the developers. After evaluating the feasibility, relevant personnel will consider whether to add it in the subsequent upgrade.

Thank you for your suggestions, and we will give feedback to the developers. After evaluating the feasibility, relevant personnel will consider whether to add it in the subsequent upgrade.

Sorry for the inconvenience Due to the speed of remote firmware upgrade or data synchronization is too slow, lost hub prompts after interruption, It is not really lost. Pls kindly press the return key of the arrow in the upper right corner to exit the prompt, and the remote can still be controlled normally. After connecting to the hub, operate Me----X1 settings---pair with a new X1-Remote in the app, the hub pairing function will be enabled, suggest press the right button of the remote at first , then press the off button, hold them around 5-6s until the pairing appears in the remote screen.

Your device has been added to our database.Pls try to re-add it via searching Brand：Samsung Model：QE85QN95A