• SofaBaton
    • 16releases
    • 2042comments
Comments made
  • X1 high pitch noise 1 year ago

    Sorry for the inconvenience, It is because the buzzer suddenly sounds. Pressing any key of the remote control at this time can make the buzzer quiet. Has the key of HUB been pressed before the sound, and has the remote control look-up key been clicked in the middle of APP?I seem to have received your email and replied to you in the email. Please check it.

  • light control 1 year ago

    Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300.You can send information to our email address,Service@sofabaton.com.

  • Comfort Aire window unit 1 year ago

    Sorry for the inconvenience It is not sure whether your device is infrared controlled. The learning function only supports infrared control. If your device is FR or Bluetooth, you cannot learn successfully. If your device supports Bluetooth control, please try to add it in Bluetooth mode. Select other as the brand, download the code library, find the options related to adding Bluetooth in the device settings, find sofabaton, and complete the pairing.

  • Amazon Fire TV Omni QLED Series 1 year ago

    Sorry, this is a new device, which is not included in the code library temporarily. You can try to use a standard Bluetooth keyboard to see if it is more effective Please add a device through Bluetooth, select other as the brand, and add a standard Bluetooth keyboard to see if the setting keys work.

  • Can't connect the x1-remote to anything 1 year ago

    0% of the problems may be caused by an interruption in the firmware update process and a failure to upgrade. Please try scheme repair: 1. Pair the remote control for hub again. App opens me--X1 settings--pair with a new X1-Remote. As prompted by app, press and hold the top two keys of X1-Remote to watch for control pairing (if unpair, you need to release the repetition until the screen shows pairing) 2. me--X1 settings--firmware update for X1-Remote, see if upgrade can be completed.

  • Add hardware Denon HEOS AVR 1 year ago

    Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand:Denon Model:HEOS AVR

  • Please add LG OLED55G16LA (2021) to the database 1 year ago

    Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand:LG Model:OLED55G16LA

  • Please add Zidoo Z9X to the database 1 year ago

    Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand:Zidoo Model :Z9X.

  • Please add Denon AVC-X6500H to the database 1 year ago

    Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand:Denon Model:AVC-X6500H.

  • Please make charging stand for the X1 1 year ago

    Thank you for your suggestion and we'll keep you informed. After assessing the feasibility, relevant personnel will consider improvements in subsequent R&D.