• SofaBaton
    • 16releases
    • 2042comments
Comments made
  • Cannot add AppleTV 1 year ago

    Sorry for the inconvenienceThe application has been repaired, adding devices to the program to see if it is possible,

  • Problem with fire stick 1 year ago

    I am so sorry to hear that you can't connect with your FireTV. Would you please tell me your Order Number Firstly? So that it is convenient for me to track this issue. May I know the Model of your FireStick? I want to test it. The following is a specific video operation, hopes it can help you. The video shows steps 1 and 3 1. https://www.youtube.com/watch?v=e0cjH5Qz6QY 2. https://www.youtube.com/watch?v=jEE3Ctj4BNQ (02:23) The Detailed Steps Below: 1. Unbind U1 & FireTV (Please note that you must first unpair the SofaBaton that was already on setting) 2. Close your FireTV (Unplug FireTV and restart), close theAPP 3. Remove the device & add it again. You can wait a few minutes to search for it. Please accept our sincere apology for the inconvenience we have brought for you. If you still can't use it, please free to tell me, I will give you a replacement or other detailed solution.You can contact us via email,sofabaton@outlook.com

  • What is the correct choice for a Sky+ HD Box 1 year ago

    Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand:Sky Model: HD.

  • Please add Sky+ HD box to the database 1 year ago

    Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand:Sky Model: HD.

  • Bose 900 Soundbar Power Setting 1 year ago

    Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand:Bose Model: Soundbar 900.

  • U1 not pairing 1 year ago

    Sorry for the inconvenience Can you send us a video that can't be paired so that we can confirm the problem and solve it for you as soon as possible,And would you pls provide your Amazon order number to us? Then we can track the case easier for you.You can send a message to the email address mentioned in this article.

  • APP VER. 327 IS OUT 1 year ago

    Are you asking what features have been added to the new app? The app supports cloud API control activity, as you can see in the me -- api

  • Xbox One not working with X1 1 year ago

    Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand:Microsoft Model:Xbox one.

  • Bluetooth Remote 1 year ago

    Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300.Because the remote control of each device is different, knowing the specific model of your device, we can better test and solve the problem. If the database is not complete, we can update it for better use. We can even add your Specific Model to our database so that you can one-click to add.You can send information to our email address,Service@sofabaton.com.

  • Import Alexa routines to remote 1 year ago

    The following points are required to use Alexa: 1. The wifi connected to X1 Hub needs to be connected to the Internet before the Hub can upload the device information to the cloud. 2. Search sofabaton in SKILL in Alexa app, and log in to sofabaton account, which is the same as X1 distribution network . 3. After login, the account signal will be synchronized automatically. View the sensors on the device page to view all synchronization scenarios .