• SofaBaton
    • 16releases
    • 2069comments
Comments made
  • Relink to Firestick without removing device 1 year ago

    Hi Dear: Very glad to help you. I am so sorry to hear that you can't connect with your FireTV. May I know the Model of your FireStick? I want to test it. The following is a specific video operation, hopes it can help you. The video shows steps 1 and 3 1. https://www.youtube.com/watch?v=e0cjH5Qz6QY 2. https://www.youtube.com/watch?v=jEE3Ctj4BNQ (02:23) The Detailed Steps Below: 1. Unbind U1 & FireTV (Please note that you must first unpair the SofaBaton that was already on setting) 2. Close your FireTV (Unplug FireTV and restart), close theAPP 3. Remove the device & add it again. You can wait a few minutes to search for it. Please accept our sincere apology for the inconvenience we have brought for you. If you still can't use it, please free to tell me, I will give you a replacement or other detailed solution. Warmest and Best Wishes,Service@sofabaton.com。

  • Use of Xantech IR Xmitter with X1 base 1 year ago

    Sorry, the port is custom designed and may not be supported by third-party devices.

  • Looking to add the Hisense 75U8H TV 1 year ago

    Regarding your equipment, we found a code library similar to the model you provided in the code library. Try adding Brand:Hisense Model: 75U8G. Check whether it can be used normally, looking forward to your feedback Please don't worry, we will try our best to help you solve your problem Thank you for your patience and support.

  • No Longer Have the Key Backlight 1 year ago

    Sorry for the inconvenience, U1 itself has no backlight effect.

  • Some pre-buy-questions 1 year ago

    This is SofaBaton, very glad to help you.U1 can add 15 devices. I sent you a video of U1. I hope it can help you better understand U1,There is a video, hopes it can help you. https://www.youtube.com/watch?v=hMSmvxwDeI4 

  • What smart remote specifications matter most? 1 year ago

    Dear Customer, Thanks so much for your information and good suggestion. If you have the network request function, then you can directly control our remote.Is this answer your question?thanks to let know if still have issues.

  • Cannot find Samsung the Frame (2022) 1 year ago

    Regarding your equipment, we found a code library similar to the model you provided in the code library. Try adding Brand:Samsung Model: QN50LS03TAFXZA Check whether it can be used normally, looking forward to your feedback Please don't worry, we will try our best to help you solve your problem Thank you for your patience and support.

  • BT TV Box Pro (Sagemcom RTIW387) 1 year ago

    Regarding your equipment, we found a code library similar to the model you provided in the code library. Try adding Brand:Sagemcom Model: RTIW383. Check whether it can be used normally, looking forward to your feedback Please don't worry, we will try our best to help you solve your problem Thank you for your patience and support.

  • Onkyo TX-L50 1 year ago

    Very glad to help you.Your device has been added to our database,Pls try to re-add it via searching Brand:Onkyo Model: TX-L50.

  • Is Sky Q Bluetooth control supported? 1 year ago

    Sorry for the inconvenience,Your device has been added to our database,Pls try to re-add it via searching Brand:Sky Model:Q .