Hi Dear: Very glad to help you. I am so sorry to hear that you can't connect with your FireTV. May I know the Model of your FireStick? I want to test it. The following is a specific video operation, hopes it can help you. The video shows steps 1 and 3 1. https://www.youtube.com/watch?v=e0cjH5Qz6QY 2. https://www.youtube.com/watch?v=jEE3Ctj4BNQ (02:23) The Detailed Steps Below: 1. Unbind U1 & FireTV (Please note that you must first unpair the SofaBaton that was already on setting) 2. Close your FireTV (Unplug FireTV and restart), close theAPP 3. Remove the device & add it again. You can wait a few minutes to search for it. Please accept our sincere apology for the inconvenience we have brought for you. If you still can't use it, please free to tell me, I will give you a replacement or other detailed solution. Warmest and Best Wishes,Service@sofabaton.com。