Your device has been added to our database.Pls try to re-add it via searching Brand：Yamaha Model： KX-W382

No hub can be found in Alexa, only Sofabaton can be searched, login to Sofabaton account, account signal will be synchronized automatically. View the sensor on the device page to see all synchronization scenes，Or you can tell us your email address, and I can send you specific pictures.

Sorry, online browse key mapping is not currently supported

Sorry for the inconvenience We have responded to your email. In order to help you better, we hope you can provide us with more information and look forward to your reply.

Sorry for the inconvenienceThe application has been repaired, adding devices to the program to see if it is possible,

I am so sorry to hear that you can't connect with your FireTV. Would you please tell me your Order Number Firstly? So that it is convenient for me to track this issue. May I know the Model of your FireStick? I want to test it. The following is a specific video operation, hopes it can help you. The video shows steps 1 and 3 1. https://www.youtube.com/watch?v=e0cjH5Qz6QY 2. https://www.youtube.com/watch?v=jEE3Ctj4BNQ (02:23) The Detailed Steps Below: 1. Unbind U1 & FireTV （Please note that you must first unpair the SofaBaton that was already on setting） 2. Close your FireTV (Unplug FireTV and restart), close theAPP 3. Remove the device & add it again. You can wait a few minutes to search for it. Please accept our sincere apology for the inconvenience we have brought for you. If you still can't use it, please free to tell me, I will give you a replacement or other detailed solution.You can contact us via email，sofabaton@outlook.com

Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand：Sky Model： HD.

Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand：Sky Model： HD.

Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand：Bose Model： Soundbar 900.

Sorry for the inconvenience Can you send us a video that can't be paired so that we can confirm the problem and solve it for you as soon as possible，And would you pls provide your Amazon order number to us? Then we can track the case easier for you.You can send a message to the email address mentioned in this article.