Dear Customer， Thanks for your reaching out. Sorry to keep you still waiting，due to something unsuccessfully upgrade during retest on V11 under X1 last week，so we will reupgrade it from X1S next month，sorry to bother you.

Dear Customer， Thanks for your reaching out. Sorry to keep you still waiting，due to something unsuccessfully upgrade during retest on V11 under X1 last week，so we will reupgrade it from X1S next month，sorry to bother you.

Dear Customer， Thanks for your reaching out. Sorry to keep you still waiting，due to something unsuccessfully upgrade during retest on V11 under X1 last week，so we will reupgrade it from X1S next month，sorry to bother you.

Dear Customer， Thanks for your reaching out. Sorry to keep you still waiting，due to something unsuccessfully upgrade during retest on V11 under X1 last week，so we will reupgrade it from X1S next month，sorry to bother you.

Dear Customer， Thanks for your reaching out. Sorry to keep you still waiting，due to something unsuccessfully upgrade during retest on V11 under X1 last week，so we will reupgrade it from X1S next month，sorry to bother you.

Dear Customer， Thanks for your reaching out. Sorry to keep you still waiting，due to something unsuccessfully upgrade during retest on V11 under X1 last week，so we will reupgrade it from X1S next month，sorry to bother you.

Dear Customer， Thanks for your reaching out. Sorry to keep you still waiting，due to something unsuccessfully upgrade during retest on V11 under X1 last week，so we will reupgrade it from X1S next month，sorry to bother you.

Dear Customer， Thanks for your reaching out. Sorry to keep you still waiting，due to something unsuccessfully upgrade during retest on V11 under X1 last week，so we will reupgrade it from X1S next month，sorry to bother you.

Dear Customer， Thanks for your reaching out. Could you provide some video for our checking，then we understand the problem happened during your connection，then we can check how to help on this issue，thanks.

Dear Customer， Thanks for your reaching out. This is quite good feedback for us，but could you provide some video for our further studying，then we can understand how to help，also any possible to provide me the exact device tpye for checking，thanks.