Regarding your equipment, we found a code library similar to the model you provided in the code library. Try adding Brand：Samsung Model： QN50LS03TAFXZA Check whether it can be used normally, looking forward to your feedback Please don't worry, we will try our best to help you solve your problem Thank you for your patience and support.

Regarding your equipment, we found a code library similar to the model you provided in the code library. Try adding Brand：Sagemcom Model： RTIW383. Check whether it can be used normally, looking forward to your feedback Please don't worry, we will try our best to help you solve your problem Thank you for your patience and support.

Very glad to help you.Your device has been added to our database,Pls try to re-add it via searching Brand：Onkyo Model： TX-L50.

Sorry for the inconvenience,Your device has been added to our database,Pls try to re-add it via searching Brand：Sky Model：Q .

Very glad to help you.Your device has been added to our database,Pls try to re-add it via searching Brand：Denon Model： AVR-X4500H.

Sorry for the inconvenience, Your device has been added to our database,Pls try to re-add it via searching Brand：Xfinity Model： XG1V4-A .

Sorry for the inconvenience Can you provide us with specific models? We can check the code base, and you can send it to our mailbox, Service@sofabaton.com.

Suggest kindly try to use bluetooth mode or manual learning mode to check if could make your device work well or not. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect. Manual learning mode, 1.Enter the information for your device. 2.Enter the name of the key you want to learn 3.Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface,

Sorry for the inconvenience Can you send us one video of the remote control problem? So that we can confirm the problem, once confirmed, we will help you solve it as soon as possible, and can you send us your Amazon order number and shipping address? We will provide proper after-sales service for you，You can send it to our email，Service@sofabaton.com

Sorry for the inconvenience, Your device has been added to our database,Pls try to re-add it via searching Brand：McIntosh Model： MX136 Brand：McIntosh Model： D100 Brand：McIntosh Model： MVP841.