• SofaBaton
    • 16releases
    • 1949comments
Comments made
  • U1 Remote and Toshiba Fire TV 1 year ago

    Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand: Amazon Model: Toshiba Fire TV.

  • Not powering on or off devices 1 year ago

    Sorry for the inconvenience We suspect that the code signal length of the projector power command is insufficient. Please try the following Edit -- macro settings for turn on/off, click the power command, and add a 0.5s long press duration.

  • Setup Unauthorized Message 1 year ago

    Thank you for your suggestion. Our engineers will test again and solve the problem as soon as possible.

  • X1 Will Not Enter Pairing Mode After V9 Firmware Upgrade 1 year ago

    Dear customer Sorry for the inconvenience, Can you provide us with a usage video so that we can confirm the problem and solve it as soon as possible?And would you pls provide your Amazon order number to us? Then we can track the case easier for you. You can send it to our email,Service@sofabaton.com.

  • Please add SAGEMCOM VSB3940 1 year ago

    Suggest kindly try to use bluetooth mode or manual learning mode to check if could make your device work well or not. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect. Manual learning mode, 1.Enter the information for your device. 2.Enter the name of the key you want to learn 3.Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface,

  • Trouble connecting Samsung QN75AN850BFXZA 1 year ago

    Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand:Samsung Model:QN75AN850BFXZA.

  • New X1 Remote Setup Not Working - Terrible!!! 1 year ago

    Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand:Samsung Model :UN65NU6900,Brand:Yamaha Model: TSR-700,Brand:Samsung Model:BD-J7500,About Game - WiiU - WUP-101,Suggest kindly try to use bluetooth mode or manual learning mode to check if could make your device work well or not. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect. Manual learning mode, 1.Enter the information for your device. 2.Enter the name of the key you want to learn 3.Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface.

  • Feature request for U1 Pro/U2 1 year ago

    1. At present, our team is developing U1.5, which will be upgraded on the basis of U1. The back cover and short infrared distance transmission will be modified. 2. Sorry, voice control is not supported.

  • U1 range FIXED! 1 year ago

    At present, it is still in the development stage, and the launch date has not been determined yet. Please wait .

  • U1 range FIXED! 1 year ago

    Thank you for your suggestions. U1.5 will change the problem of short infrared signal distance in the future. Thank you for your suggestions