Hi Dear : This is SofaBaton, very glad to help you. Your device has been added to our database,Pls try to re-add it via searching Brand：Hisense Model： 65E7HQ.

About your device:, I feel so sorry to tell you that our technical staff did not find the codes in the database library. Per the issue, We suggest that you could try to use Bluetooth Mode Or IR Learning Mode to check if they could make your devices work well or not. 1. Bluetooth Mode 2. IR Learning Mode Learn from your Infrared devices: Select the Icon of the function key that needs to copy. Meanwhile, long-press the corresponding function key of the original remote. If the APP notifies you it's successful which means complete. If not, please try it again and adjust the distance of 2 remotes. Kindly noted:*For IR DEVICES, Keep U1 Line-Of-sight with your original remote.

Sorry for the inconvenience Our engineer checks that the keys are OK, what keys are missing from you? Can you tell us the name of the missing key? We will try to repair it and you can send it to our mailbox Service@sofabaton.com

Sorry for the inconvenience Can you give us a video? So that we can confirm the problem and it will be solved as soon as possible, you can send it to our mailbox Service@sofabaton.com, And would you pls provide your Amazon order number to us? Then we can track the case easier for you.

Sorry for the inconvenience Regarding your device code base has been repaired, please delete the device and add it again to see if it works properly, Brand:Yamaha Model:RX-V385-1

Hi Dear : This is SofaBaton, very glad to help you. Your device has been added to our database,Pls try to re-add it via searching Brand：Polaroid Model：FLM-3701 .

Hi Dear : This is SofaBaton, very glad to help you. Your device has been added to our database,Pls try to re-add it via searchingBrand：Sky Model： Q.

Hi Dear : This is SofaBaton, very glad to help you. Your device has been added to our database,Pls try to re-add it via searching Brand：Dish Network Model： Hopper 3-1.

Hi Dear : This is SofaBaton, very glad to help you. Your device has been added to our database,Pls try to re-add it via searching Brand：Sony Model：XR-55A95K.

Suggest kindly try to use bluetooth mode or manual learning mode to check if could make your device work well or not. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect. Manual learning mode, 1.Enter the information for your device. 2.Enter the name of the key you want to learn 3.Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface,