Because only several types of devices can set the source by default, you need to confirm whether the type set in X1 is correct. I'm not sure whether you have added a soundbar device. If you have, please open the app, edit -- soundbar edit, click the icon to view the device type, and click the type to change to PA Return to edit -- source confirmation, and select the second item of source switching mode. Set the switch command, enter the source list of the cycle switch, and then complete it. When setting activities, you can select different options in the source list for different activities to automatically switch the source input when switching activities.

Sorry for the inconvenience Have you upgraded your firmware to V11? If it has been upgraded, please let us know. Can you provide us with your Amazon number? Please send it to my email, Service@sofabaton.com.

About your device:, I feel so sorry to tell you that our technical staff did not find the codes in the database library. Per the issue, We suggest that you could try to use Bluetooth Mode Or IR Learning Mode to check if they could make your devices work well or not 1. Bluetooth Mode 2. IR Learning Mode Learn from your Infrared devices: Select the Icon of the function key that needs to copy. Meanwhile, long-press the corresponding function key of the original remote. If the APP notifies you it's successful which means complete. If not, please try it again and adjust the distance of 2 remotes. Kindly noted: *For IR DEVICES, Keep U1 Line-Of-sight with your original remote

Hi Dear : This is SofaBaton, very glad to help you.I have sent you an email, please check the email.

Dear Customer, Thanks for your information. As per checking,if your computer is with M1 chip and arm architecture,then it can help you to run our App on Mac,but it requires you have to set up manually,here is some Tutorial for your quick studying，hope it helps，thanks for your patience.Any other problem，please feel free to let me know，thanks. https://www.igeeksblog.com/install-iphone-ipad-apps-m1-mac/

Sorry for the inconvenience As for your device xfinity, our engineers in Remote Control have optimized it this week, and will release it after testing. After the release, you can upgrade and test it to see if it can be used normally.

Sorry for the inconvenience 1. For activity, you need to assign device commands to the buttons on X1 Remote. If you assign the channel button to a TV, the channel key controls the TV. You can reassign the command activity edit -- assign keys for X1 Remote. Click the channel location to view the currently assigned commands. You can also change them to other commands of other devices. 2. If your activity channel location is assigned with Vizio's channel command, it may be a code base exception, and you can try to repair it. The app switches to the device mode. Edit -- Vizio edit -- add/repair keys -- channel repair -- Filter instructions from cloud data. You can test different channel commands to see if they are available.

Hi Dear : This is SofaBaton, very glad to help you. Your device has been added to our database,Pls try to re-add it via searching Brand：LG Model：SH2.

Dear Jawalkia， Could you send me your TK link for reference and also do you have any other channels to do review as well？Thanks to confirm me back by return via mail market@sofabaton.com，then I will advise how to do next，thanks.

I sent you a video about creating an Activity, I hope it will be helpful,https://www.youtube.com/watch?v=TFUja-P0TAM