• SofaBaton
    • 16releases
    • 2043comments
Comments made
  • Looking to do a review on tiktok 1 year ago

    Dear Jawalkia, Could you send me your TK link for reference and also do you have any other channels to do review as well?Thanks to confirm me back by return via mail market@sofabaton.com,then I will advise how to do next,thanks.

  • Creating and editing Activities 1 year ago

    I sent you a video about creating an Activity, I hope it will be helpful,https://www.youtube.com/watch?v=TFUja-P0TAM

  • X1 1 year ago

    Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300 Because the remote control of each device is different, knowing the specific model of your device, we can better test and solve the problem. If the database is not complete, we can update it for better use.For Phillips Hue, you can add it via WiFi.

  • LoveSac Stealth Tech 1 year ago

    Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300,Because the remote control of each device is different, knowing the specific model of your device, we can better test and solve the problem. If the database is not complete, we can update it for better use.

  • Denon X2500H special buttons not working 1 year ago

    Sorry for the inconvenience The color button on the remote control You can use the key assignment to assign the commands you need to the color key, select the device, click Edit - - assign key for the X1 remote, then assign the command you like to the physical key of the X1.

  • Please add Dish network model eshopper3 1 year ago

    Hi Dear : This is SofaBaton, very glad to help you. Your device has been added to our database,Pls try to re-add it via searching Dish Network Model: Hopper 3-1.

  • Marantz ZS5300 1 year ago

    About your device:, I feel so sorry to tell you that our technical staff did not find the codes in the database library. Per the issue, We suggest that you could try to use Bluetooth Mode Or IR Learning Mode to check if they could make your devices work well or not. 1. Bluetooth Mode 2. IR Learning Mode Learn from your Infrared devices: Select the Icon of the function key that needs to copy. Meanwhile, long-press the corresponding function key of the original remote. If the APP notifies you it's successful which means complete. If not, please try it again and adjust the distance of 2 remotes. Kindly noted: *For IR DEVICES, Keep U1 Line-Of-sight with your original remote.

  • Apple TV macro 1 year ago

    If your Netflix application location is fixed, you can set a macro command to calculate the steps to reach the specified location, such as Home, Down, Down, Right, OK.

  • Can't program key 1 year ago

    If the learning fails, please try to go back to the previous step, re-enter the learning page, and then press the command to learn. If it cannot be recognized by pressing several times, please try to release it after pressing once to see if it can be recognized. Some original remote control long press commands will continuously send signals, resulting in signals that are too long to be recognized. You can only press once to try

  • I need major support 1 year ago

    Hi Dear : This is SofaBaton, very glad to help you.Your device has been added to our database,Pls try to re-add it via searching Brand:Spectrum Model: 210-H,Brand:Samsung Model:UN65MU650D,About Sonos S2,Suggest kindly try to use bluetooth mode or manual learning mode to check if could make your device work well or not. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect. Manual learning mode, 1.Enter the information for your device. 2.Enter the name of the key you want to learn 3.Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface,About Apple TV,Please directly click the icon on the app to add a device to see if it can be used.I send you a video about activity, hoping it can help you,https://www.youtube.com/watch?v=TFUja-P0TAM