Very glad to help you.Could you please send your Amazon tracking number to our email?SofaBaton@outlook.com.

Sorry for the inconvenience The power supply of Apple TV is to control the TV rather than Apple TV itself. Try to distribute the power supply of other devices to Apple TV by using key distribution to achieve power control.

Per the issue, We suggest that you could try to use Bluetooth Mode Or IR Learning Mode to check if they could make your devices work well or not.You can contact our email address and I will send you the detailed steps，SofaBaton@outlook.com.

Your device has been added to our database.Pls try to re-add it via searching Brand：Yamaha Model： KX-W382

No hub can be found in Alexa, only Sofabaton can be searched, login to Sofabaton account, account signal will be synchronized automatically. View the sensor on the device page to see all synchronization scenes，Or you can tell us your email address, and I can send you specific pictures.

Sorry, online browse key mapping is not currently supported

Sorry for the inconvenience We have responded to your email. In order to help you better, we hope you can provide us with more information and look forward to your reply.

Sorry for the inconvenienceThe application has been repaired, adding devices to the program to see if it is possible,

I am so sorry to hear that you can't connect with your FireTV. Would you please tell me your Order Number Firstly? So that it is convenient for me to track this issue. May I know the Model of your FireStick? I want to test it. The following is a specific video operation, hopes it can help you. The video shows steps 1 and 3 1. https://www.youtube.com/watch?v=e0cjH5Qz6QY 2. https://www.youtube.com/watch?v=jEE3Ctj4BNQ (02:23) The Detailed Steps Below: 1. Unbind U1 & FireTV （Please note that you must first unpair the SofaBaton that was already on setting） 2. Close your FireTV (Unplug FireTV and restart), close theAPP 3. Remove the device & add it again. You can wait a few minutes to search for it. Please accept our sincere apology for the inconvenience we have brought for you. If you still can't use it, please free to tell me, I will give you a replacement or other detailed solution.You can contact us via email，sofabaton@outlook.com

Sorry for the inconvenience. Your device has been added to our database.Pls try to re-add it via searching Brand：Sky Model： HD.