• SofaBaton
    • 16releases
    • 1947comments
Comments made
  • Activity Power Settings 1 year ago

    Sorry, activity does not support automatic shutdown, which may cause more device status confusion. For your question, we suggest you set a macro in activity and add a power on command that automatically turns off all devices. In this way, after the device is automatically turned off, you can turn them on with one click of the macro.

  • Sofabaton U1 will not control ROKU functions 1 year ago

    This is SofaBaton, very glad to help you. Since the Roku Stick is wirelessly controlled, our U1 does not support it, but the U1 supports most infrared and Bluetooth devices. I took a video for you, hope it can help you better know U1. https://www.youtube.com/watch?v=CyWMCY9Gc1Q 1) 02:45-05:15 How to Add IR Devices-Easiest Way (No original remote needed) (Start 02:45-04:25) Example1: How to add Roku Devices (Start 02:45-04:25) (Start 04:33-05:15) Example2:How to add Samsung Devices 2) 05:36-06:57 How to add Bluetooth Devices---Example1: How to add Firestick We launch a new remote control that supports Roku Stick. I hope you can understand that U1 may not perfect. We need to put more effects on some functions, such as reassign 、add Bluetooth devices. In order to achieve a balance between quality and function. U1 supports infrared & Bluetooth devices ( Add up to 15 devices ). X1 support PS4、PS5、IR Signal Boost、point anywhere remote、both connect 2 Bluetooth at once Now X1 has been released, if you are interested, you can click the link to learn about it https://www.amazon.com/s?k=universal+remote+control&ref=nb_sb_noss&field-asin=B09SKWPJQB Have a nice day :)

  • Sofabaton X1 remote vs Logitech harmony remote 1 year ago

    Dear Customer, Thank you for your high praise of Sofabaton.it is quite obvious that there is still so much to be improved for us,we will follow your guy's step and hear more honest speaking on weakness to do it better and we are confident that we will surpass Logitech harmony one day.Thanks for your support!

  • Sofabaton X1 remote vs Logitech harmony remote 1 year ago

    Dear Customer, Yes,it will launch the new X1S soon,thanks for your attention.

  • Trouble with X1 remote - app works OK 1 year ago

    Hi Dear,Remote control communicates with hub by customizing 2.4g, hub and app are connected by WiFi in LAN. The hub control device is mainly infrared and Bluetooth. In addition to the listed brands, other devices can choose other to add standard Bluetooth keyboard. Wifi control only supports three brands: Philips hue, SONOS and roku.

  • LG OLED65A26LA TV 1 year ago

    Your device has been added to our database.Pls try to re-add it via searching Brand:LG Model:OLED65A26LA.

  • X1 remote devices screen only has device 1 year ago

    Sorry for the inconvenience, please plug in and unplug the hub immediately, and then re-enter the app to see if the device is displayed. It is recommended to use Bluetooth connection or infrared learning to connect the smart light. If it still fails, you can contact our email, Service@sofabaton.com.

  • Sofabaton X1 remote vs Logitech harmony remote 1 year ago

    Dear Customer, Thanks so much for your information. So happy to hear your interest in our product,we will try our effort to improve the experience as soon as possible. Besides,I will deliver your concerns to our R&D technician and will try to improve these shortcomings in next new product,thanks for your honest speaking.This is quite precious suggestion for Sofabaton.

  • Sofabaton X1 remote vs Logitech harmony remote 1 year ago

    Dear Customer, Thanks so much for your reaching out and good detailed suggestion.As far as I know,our new product X1S will include some of these Logitech functions,which help you to have a better experience.Stay tuned!Thank you!

  • X1 needs a "Help"/"Re-Do" 1 year ago

    Thank you for your suggestion and we'll keep you informed. After assessing the feasibility, the stakeholders will consider whether to add them in subsequent upgrades.