Suggest kindly try to use bluetooth mode or manual learning mode to check if could make your device work well or not. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect. Manual learning mode, 1.Enter the information for your device. 2.Enter the name of the key you want to learn 3.Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface,

The activity does not respond. Does pressing the remote control not work? It is possible that the device was not assigned keys when the keys were assigned.

Sorry, X1 does not support RF

Your device has been added to our database,Pls try to re-add it via searching Brand：Epson Model： PowerLite Home Cinema 5030UB.

Suggest kindly try to use bluetooth mode or manual learning mode to check if could make your device work well or not. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect. Manual learning mode, 1.Enter the information for your device. 2.Enter the name of the key you want to learn 3.Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface,

Your device has been added to our database,Pls try to re-add it via searching Brand：Sony Model：STR-K870P.

Your device has been added to our database,Pls try to re-add it via searching Brand：Mark Levinson Model： NO. 51.

Your device has been added to our database,Pls try to re-add it via searching Brand：Marantz Model： CD-63SE.

Your device has been added to our database,Pls try to re-add it via searching Brand：Bose Model： lifestyle 28.

Dear Customer， Thanks for your feedback. Now you still have problem to use the remote or not？If not，then it is okay.