Sorry for the inconvenience As for your device xfinity, our engineers in Remote Control have optimized it this week, and will release it after testing. After the release, you can upgrade and test it to see if it can be used normally.

Sorry for the inconvenience 1. For activity, you need to assign device commands to the buttons on X1 Remote. If you assign the channel button to a TV, the channel key controls the TV. You can reassign the command activity edit -- assign keys for X1 Remote. Click the channel location to view the currently assigned commands. You can also change them to other commands of other devices. 2. If your activity channel location is assigned with Vizio's channel command, it may be a code base exception, and you can try to repair it. The app switches to the device mode. Edit -- Vizio edit -- add/repair keys -- channel repair -- Filter instructions from cloud data. You can test different channel commands to see if they are available.

Hi Dear : This is SofaBaton, very glad to help you. Your device has been added to our database,Pls try to re-add it via searching Brand：LG Model：SH2.

Dear Jawalkia， Could you send me your TK link for reference and also do you have any other channels to do review as well？Thanks to confirm me back by return via mail market@sofabaton.com，then I will advise how to do next，thanks.

I sent you a video about creating an Activity, I hope it will be helpful,https://www.youtube.com/watch?v=TFUja-P0TAM

Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300 Because the remote control of each device is different, knowing the specific model of your device, we can better test and solve the problem. If the database is not complete, we can update it for better use.For Phillips Hue, you can add it via WiFi.

Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300,Because the remote control of each device is different, knowing the specific model of your device, we can better test and solve the problem. If the database is not complete, we can update it for better use.

Sorry for the inconvenience The color button on the remote control You can use the key assignment to assign the commands you need to the color key, select the device, click Edit - - assign key for the X1 remote, then assign the command you like to the physical key of the X1.

Hi Dear : This is SofaBaton, very glad to help you. Your device has been added to our database,Pls try to re-add it via searching Dish Network Model： Hopper 3-1.

About your device:, I feel so sorry to tell you that our technical staff did not find the codes in the database library. Per the issue, We suggest that you could try to use Bluetooth Mode Or IR Learning Mode to check if they could make your devices work well or not. 1. Bluetooth Mode 2. IR Learning Mode Learn from your Infrared devices: Select the Icon of the function key that needs to copy. Meanwhile, long-press the corresponding function key of the original remote. If the APP notifies you it's successful which means complete. If not, please try it again and adjust the distance of 2 remotes. Kindly noted: *For IR DEVICES, Keep U1 Line-Of-sight with your original remote.