Dear Customer， Thanks for your good suggestion，we will make such change in future for new product，but now we are sorry to tell that for X1 is not available to make such change，thanks for your understanding.

Dear Customer， It is for Apple and Android together，sorry to keep you waiting，it will be ready to publish before mid of December，thanks for your understanding.

Please try to turn off the CEC function of SONY TV to see if the same problem persists

Dear customer Sorry for the inconvenience 1. Activity can be triggered in Google Voice, but it will not be displayed in the list 2. Google Voice has a list of supported devices 3. X1 can only control the devices connected to the hub and cannot be used as the control terminal of other intelligent platforms. If smartthings supports network API control, you can set trigger conditions to enable or disable the activity set by X1 (You can view Me API in the app) 4. If your lamp is a philips hue that supports wifi control, you can first add a hue through wifi, and then create an activity that contains philips hues. In the activity mode, you can set startup settings and add a command to turn off the lights, so that the lights will automatically turn off each time you turn them on. You can also manually assign a light off command to X1 Remote, and then manually press the Remote control to turn off the light 5. You can click the icon to add FireTV. Please search for Brand: Microsoft Model: Xbox one Brand: Epson Model: PowerLite Home Cinema 5040UB, add other devices

Sorry for the inconvenience Can you tell us the brand and model of your equipment? We can check the code base, and you can send it to our email，Service@sofabaton.com.

X1 does not automatically send commands. We suspect this is due to the automatic sleep set by Apple TV. About X1, you are not sure whether you use Bluetooth or infrared control mode. If you suspect that it is caused by X1, you can also add another control mode (device add page, click icon, select Bluetooth or infrared).

Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300 Because the remote control of each device is different, knowing the specific model of your device, we can better test and solve the problem. If the database is not complete, we can update it for better use. We can even add your Specific Model to our database so that you can one-click to add.You can send it to our mailbox，Service@sofabaton.com.

Your device has been added to our database.Pls try to re-add it via searchingBrand：Epson Model： PowerLite Home Cinema 5040UB.

Regarding your equipment, we found a code library similar to the model you provided in the code library. Try adding Brand：Brand :Arris Model : DCX960， Check whether it can be used normally, looking forward to your feedback Please don't worry, we will try our best to help you solve your problem Thank you for your patience and support.

Regarding your equipment, we found a code library similar to the model you provided in the code library. Try adding Brand：Reavon Model： UBR-X110， Check whether it can be used normally, looking forward to your feedback Please don't worry, we will try our best to help you solve your problem Thank you for your patience and support.