Thank you for your suggestion, we will feedback to our R&D team to evaluate the feasibility!

Thank you for contacting us, according to your question you can create an Activity containing your TV and cable box, once it is created you can click on Edit - Assign commands for remote keys, then you can select the keys on the remote control to assign the commands you need for your device. Some of the keys also support short press and long press, you can assign two different commands on one key.

Thank you for contacting us, it is not possible to add MQTT support at this time, I will send your suggestion back to our R&D team to assess the feasibility and consider whether to add it in a future update.

We have codes for LG TVs in our code library, which you can add by searching for the brand and model number in the app. You can refer to https://www.sofabaton.com/3-adding-devices/

Thank you for contacting us, can you take a photo of the remote under indoor lighting or outside? Let's confirm the issue. Also you can send us your Amazon order number. So that we can process it for you after confirmation. You can send it to us at service@sofabaton.com

Thank you for your patience, we have your device in our IR code library, you can search for the brand and model to add: Brand: ZIDOO Model: Z9X Bluetooth code library can't be added at the moment, if you want to add it using Bluetooth, you can add it by selecting Other when choosing Bluetooth code.

I'm sorry, I sent your device to an engineer to check and the engineer was unable to add the device based on the information available. Can you provide us with a link or picture of the device in question?

Can you send us the brand and specific model of the device? We'll feed it back to our engineers to check if we can add it.

Can you provide us with the specific model number? Or you can send us the link to purchase the device and we'll have an engineer check if it can be added.

Can you tell us the model number of your sony? We'll send it to our engineers to check if we can add