Dear Customer， Thanks for your reaching out. Could you tell you have something happened there or not，or anything we can do for you？Thanks.

Dear Customer, Thanks for your reaching out. For the WiFi version 0.0.0 is the correct one for now,2.0.8 will upgrade next time,thanks for your attention.

Dear Customer， Something correct here. We are sorry to tell that we did not focus on the WiFi upgrading this time，due to the firmware database did not include the WiFi version at that moment，but it will not effect your using no matter which version of WiFi do you have，thanks.

Dear Customer， Thanks for your reaching out. We are sorry to tell that we did not focus on the WiFi upgrading this time，due to the firmware database did not include the WiFi version at that moment，but it will not effect your using no matter which version of WiFi do you have，thanks.

Dear Customer， Thanks for your reaching out. As per checking，the WiFi will be 2.0.8 if your Hub is upgraded to be V12，thanks to confirm me back which version you have now.

Dear Customer， Thanks for your reaching out. As per checking，the WiFi will be 2.0.8 if your Hub is upgraded to be V12，thanks to confirm me back which version you have now.

Dear Customer， Thanks for your information. Could you tell me the type of device and it's appreciate if you can provide some video for checking，thanks.

Dear Customer， Thanks for your reaching out. Could you send me some video for checking，then I can check with my technician on how to help，thanks.

Dear Customer， Good news，we have refixed the database，please try again.If still have some issue，please let me know in time，thanks.

Dear Customer， Thanks for your reaching out. Could you provide some video for checking on such issue for our better understanding on how to help，thanks. Also，the exact device type is Arris DCX960 or something else，thanks to confirm.