Sorry for the inconvenience Regarding your device code base has been repaired, please delete the device and add it again to see if it works properly, Brand:Yamaha Model:RX-V385-1

Hi Dear : This is SofaBaton, very glad to help you. Your device has been added to our database,Pls try to re-add it via searching Brand：Polaroid Model：FLM-3701 .

Hi Dear : This is SofaBaton, very glad to help you. Your device has been added to our database,Pls try to re-add it via searchingBrand：Sky Model： Q.

Hi Dear : This is SofaBaton, very glad to help you. Your device has been added to our database,Pls try to re-add it via searching Brand：Dish Network Model： Hopper 3-1.

Hi Dear : This is SofaBaton, very glad to help you. Your device has been added to our database,Pls try to re-add it via searching Brand：Sony Model：XR-55A95K.

Suggest kindly try to use bluetooth mode or manual learning mode to check if could make your device work well or not. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect. Manual learning mode, 1.Enter the information for your device. 2.Enter the name of the key you want to learn 3.Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface,

Because only several types of devices can set the source by default, you need to confirm whether the type set in X1 is correct. I'm not sure whether you have added a soundbar device. If you have, please open the app, edit -- soundbar edit, click the icon to view the device type, and click the type to change to PA Return to edit -- source confirmation, and select the second item of source switching mode. Set the switch command, enter the source list of the cycle switch, and then complete it. When setting activities, you can select different options in the source list for different activities to automatically switch the source input when switching activities.

Sorry for the inconvenience Have you upgraded your firmware to V11? If it has been upgraded, please let us know. Can you provide us with your Amazon number? Please send it to my email, Service@sofabaton.com.

About your device:, I feel so sorry to tell you that our technical staff did not find the codes in the database library. Per the issue, We suggest that you could try to use Bluetooth Mode Or IR Learning Mode to check if they could make your devices work well or not 1. Bluetooth Mode 2. IR Learning Mode Learn from your Infrared devices: Select the Icon of the function key that needs to copy. Meanwhile, long-press the corresponding function key of the original remote. If the APP notifies you it's successful which means complete. If not, please try it again and adjust the distance of 2 remotes. Kindly noted: *For IR DEVICES, Keep U1 Line-Of-sight with your original remote

Hi Dear : This is SofaBaton, very glad to help you.I have sent you an email, please check the email.