Your understanding is correct. The problem can occur in the set input because the source list changes are affected. It should be clarified that the source list is the configuration of LG TV and Yamaha receiver equipment. It needs to be entered completely first, and then each activity will select one of the items in the list as input. If the list is added or modified temporarily, it may cause the old activity to become invalid. For the problem you have, please repair it as follows: 1. In device mode, open LG edit -- source confirmation, confirm the source switching method, and enter the source list page completely 1) If each input of your device has a corresponding control command, that is, select the first item of the source switching method, the source list only needs to register all the inputs you use For example: AMP input AV2, AV3 2) If your device requires multiple step operations to switch input, that is, select other items for source switching mode, the source list needs to enter all input options of the device in the order of TV display, so that X1 can calculate the step of switching source without error. 2. In the activity mode, check the boot sequence edit -- startup settings of each activity, find the source related commands. If the input is wrong, click the source command, change to the correct input, and then save. After modification, please manually synchronize set-sync with the remote control to make the settings take effect immediately. Try again to switch whether the activity is long

You can try to add a delay to the TV's power-on sequence, because X1 will record the TV status, and the power command will only be executed when the device is turned off. Add a delay method: In device mode, TV edit -- macro settings for turn on/off -- add a delay

Your device has been re-added to the database. Please delete the device and re-add it to see if it can be used normally. Use key assignment to assign the required commands to X1，Brand：Onkyo Model：HT-R398.

Your device has been added to our database,Pls try to re-add it via searching Brand：VirginMedia Model： 360.

Thank you for your friendly reply. If you have any questions in use, please feel free to contact us, Service@sofabaton.com

Suggest kindly try to use manual learning mode to check if could make your device work well or not. Manual learning mode, 1. Enter the information for your device. 2. Enter the name of the key you want to learn 3. Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface,

Sorry, is the hub version V13? When the remote control does not respond, pay attention to whether the green light of the hub will flash. Click to find the remote control in the APP to see whether the remote control will ring?

It is recommended to update or synchronize within 2 meters to avoid too slow or data loss. Please open APP to try to synchronize again.

Hi Dear.Thank you for your suggestion. We will feed back to the R&D personnel to evaluate the feasibility and consider whether to add it in the next update.

We can't add it now. Thank you for your suggestion. We will feed back to the R&D personnel to evaluate the feasibility and consider whether to add it in the next update.