If the hub is in the cabinet and the equipment is outside, it is recommended to face the terminal of the infrared extension cable to the infrared sensor of the equipment. The IR blaster has requirements for direction, so it is necessary to face the terminal to the infrared sensor of the equipment.

Thank you for your suggestion. We will feed back to our R&D department to evaluate the feasibility.

Sorry, about your device, we have added it again. Please delete the device and add it again to see if it can be used normally

Sorry for the inconvenience, the hub version has been upgraded, and the test version firmware has been released. You can upgrade this version in the app. If you are willing to try this new version, you can tell us your email number and we will send you the video.

Sorry, can you tell us your specific model? Let's check the code library

Sorry,Can you tell us the brand and model of your equipment? Let's check the code library

Sorry, can you tell us your specific model? Let's check the code library. Our APP has been updated. Do you have any updates? Thank you for your feedback. We will continue to improve our APP and products.

Sorry, can you tell us your specific model? Let's check the code library

Per the issue, pls choose the device in device mode, Edit---Add/ repair keys--channel key repair--command repeats, change the value to 1 or 2. After the test is OK, you can apply to all command.

Sorry, X1 data is stored in independent firmware, and replication is not supported