X1 can be used as a virtual Bluetooth keyboard. When adding a device, select Bluetooth mode and select other for the brand. After downloading, you also need to select Bluetooth related options in the device settings, find the sofabriton device, and click to complete the pairing.

Sorry for the inconvenience, we have sent the solution to your mailbox, please check.

Thank you for your suggestion. I will feed back your comments to our R&D center to evaluate the feasibility and consider whether to change it in the next update.

Your device has been added to our database,Pls try to re-add it via searching Brand：Sky Model：Q.

Please try to click the Xfinity icon on the APP homepage to add a device to see if it can be used normally.

Your device has been added to our database,Pls try to re-add it via searching Brand：Formuler Model： Z11 Pro Max.

Sorry, there are no relevant keys. It is recommended to try infrared learning. Manual learning mode, 1.Enter the information for your device. 2.Enter the name of the key you want to learn 3.Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface,

Dear Johnny, Thanks for your information,our support team will contact you soon,thanks.

You can use IR blaster. It is recommended to face the terminal of the infrared extension cable to the infrared sensor of the device (refer to the picture). IR blaster has requirements for direction, and it is necessary to face the terminal to the infrared sensor of the device.

It is recommended to edit it in the APP, add a button that learns the TV's power button and assign it to a physical button of X1.