It is necessary to check whether the key assignment commands of the activity, X1-remote, are correct, such as whether the Navigation button and OK button have assigned the correct commands on the device. If you used ROKU remote control on the original HEOS screen page, you should assign the corresponding keys to X1 remote in the activity
You can check whether the corresponding command is correct by clicking the left button through the activity edit -- assist keys for X1 remote. If not, please replace it with the correct one. The same operation is required for other keys.