Per the issue, We suggest that you could try to use Bluetooth Mode Or IR Learning Mode to check if they could make your devices work well or not. 1. Bluetooth Mode 2. IR Learning Mode Learn from your Infrared devices: Select the Icon of the function key that needs to copy. Meanwhile, long-press the corresponding function key of the original remote. If the APP notifies you it's successful which means complete. If not, please try it again and adjust the distance of 2 remotes. Kindly noted: *For IR DEVICES, Keep U1 Line-Of-sight with your original remote

Dear customer The volume button on Roku does not control Roku itself, but the TV volume. Use the button to assign the volume of other devices to Roku.

Your device has been repaired. Please add it again to see if it can be used，Brand： Hisense Model：65E7HQ.

Your device has been repaired. Please add it again to see if it can be used，Brand：Polaroid Model： FLM-3701.

Suggest kindly try to use bluetooth mode or manual learning mode to check if could make your device work well or not. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect. Manual learning mode, 1.Enter the information for your device. 2.Enter the name of the key you want to learn 3.Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface,

The activity does not respond. Does pressing the remote control not work? It is possible that the device was not assigned keys when the keys were assigned.

Sorry, X1 does not support RF

Your device has been added to our database,Pls try to re-add it via searching Brand：Epson Model： PowerLite Home Cinema 5030UB.

Suggest kindly try to use bluetooth mode or manual learning mode to check if could make your device work well or not. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect. Manual learning mode, 1.Enter the information for your device. 2.Enter the name of the key you want to learn 3.Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface,

Your device has been added to our database,Pls try to re-add it via searching Brand：Sony Model：STR-K870P.