Sorry for the inconvenience What color is the HUB indicator when it gets stuck? Is it flashing? In addition, can I log in with APP when I am stuck?

Your device has been added to the database again. Please delete the device and add it again to see if it can be used normally，Brand：Vizio Model：P75-C2.

Which version of your Nvidia 2017 is Android? Can you tell us your email address? We want to know more about it. Thank you for your reply,you can contact us by email,Service@sofabaton.com.

Hi : ) Regarding your equipment, we found a code library similar to the model you provided in the code library. Try adding Brand：Verizon Model： IPC4100 Check whether it can be used normally, looking forward to your feedback Please don't worry, we will try our best to help you solve your problem Thank you for your patience and support

Hi : ) Regarding your equipment, we found a code library similar to the model you provided in the code library. Try adding Brand：Sony Model： VPL-XW6000ES Check whether it can be used normally, looking forward to your feedback Please don't worry, we will try our best to help you solve your problem Thank you for your patience and support

Per the issue, pls kindly check below steps: 1. Please make sure the router you are using is properly connected to the external network, synchronize and power off and restart the router, if the router comes with HomeShield Pro function, please turn off the HomeShield Pro function or authorize to let X1 access, this function may prevent the HUB access. 2. Because the HUB only supports WIFI 2.4GHZ, please make sure that the HUB is directly connected to the router, and try not to pass the Mesh Repeter in the middle. If there is a Mesh Repeter, it needs to be set to WIFI2.4G 3. Make sure that the mobile phone and the HUB are connected to the same router, the mobile phone must also be connected to the same router to discover the HUB device in the local area network. FYI, Make sure that the distance between the HUB and the router is not too far. 3.If still no help through the above actions, please share a hotspot with another mobile phone, use this hotspot as a router, connect both the HUB and the mobile phone to this hotspot, and then see if the hub can be added or not, If the device cannot be searched after the network is configured, it may be that WiFi is being upgraded. After the distribution network, please kill the app first, and then do not enter the app. Plug in and unplug the hub power again. Wait 5-10 minutes before entering the app to upgrade the WiFi firmware, because after the distribution network is connected to the Internet, go back to the server to pull the latest WiFi firmware.

Your understanding is correct. The problem can occur in the set input because the source list changes are affected. It should be clarified that the source list is the configuration of LG TV and Yamaha receiver equipment. It needs to be entered completely first, and then each activity will select one of the items in the list as input. If the list is added or modified temporarily, it may cause the old activity to become invalid. For the problem you have, please repair it as follows: 1. In device mode, open LG edit -- source confirmation, confirm the source switching method, and enter the source list page completely 1) If each input of your device has a corresponding control command, that is, select the first item of the source switching method, the source list only needs to register all the inputs you use For example: AMP input AV2, AV3 2) If your device requires multiple step operations to switch input, that is, select other items for source switching mode, the source list needs to enter all input options of the device in the order of TV display, so that X1 can calculate the step of switching source without error. 2. In the activity mode, check the boot sequence edit -- startup settings of each activity, find the source related commands. If the input is wrong, click the source command, change to the correct input, and then save. After modification, please manually synchronize set-sync with the remote control to make the settings take effect immediately. Try again to switch whether the activity is long

You can try to add a delay to the TV's power-on sequence, because X1 will record the TV status, and the power command will only be executed when the device is turned off. Add a delay method: In device mode, TV edit -- macro settings for turn on/off -- add a delay

Your device has been re-added to the database. Please delete the device and re-add it to see if it can be used normally. Use key assignment to assign the required commands to X1，Brand：Onkyo Model：HT-R398.

Your device has been added to our database,Pls try to re-add it via searching Brand：VirginMedia Model： 360.