Your device already exists in our database. Please add it according to the brand and model，Brand：Toshiba Model：42Z3030D

Your device has been repaired by our engineers. Please try deleting the device and adding it again to see if it works properly，Brand：LG Model：50NANO769NE

Your device already exists in our database. Please add it according to the brand and model，Brand：Denon Model：AVR-991

Regarding your device, you can use WiFi to add, click on the WiFi icon, and select SONS to add

Your device has been added to the database. Please add it according to the brand and model，Brand：Foxtel Model：IQ4，Brand：Foxtel Model：IQ5

Can you send us a video? In order for us to better confirm the issue, can you also provide us with your Amazon order number? You can send it to our email，service@sofabaton.com

Can you send us a screenshot or video? So that we can better identify the problem and help you solve it. You can send it to our email，service@sofabaton.com

Sorry for the inconvenience caused.If the device cannot be searched after the network is configured, it may be that WiFi is being upgraded. After the distribution network, please kill the app first, and then do not enter the app. Plug in and unplug the hub power again. Wait 5-10 minutes before entering the app to upgrade the WiFi firmware, because after the distribution network is connected to the Internet, go back to the server to pull the latest WiFi firmware.

Your device has been added to the database. Please add it according to the brand and model，Brand：Yamaha Model： RX-V6A

Thank you for your attention and support to sofabaton, sorry for the late reply, X1 and U1, U2 have IR function, if all the devices are placed in one cabinet and you want to control them by IR, we recommend you to use X1, X1 with a hub can help you control TV and other devices well! X1 with a hub can help you control your TV and other devices well. Thank you again for your support and attention, we look forward to your feedback and suggestions.