Update: Apologies for the previous incorrect response. Settings from the X1/X1S cannot be backed up to the X2. Settings from the X2 can only be backed up to another X2.

Dear Customer, Thank you for your suggestion. I will share it with our team to evaluate its feasibility and consider implementing it in our next update.

Dear Customer, Thank you for your suggestion. I will share it with our team to evaluate its feasibility and consider adding this feature in our next update.

Dear Customer, Could you please tell us the model number of your Samsung TV? We'll forward this to our engineers for inspection. Thank you.

Dear Customer, We recommend adding the code available in the code base: Brand: Manhattan Model: T3.R Please note: Do not add codes shared by other users.

Dear customer, Good day! Your device has been added by our engineers. Please try to add it by IR mode to see if it can be used. (Add--Infrared--Search in the database--Type in the brand--model ) Brand：Samsung Model:UE55MU7000

Dear Customer, Thank you for your suggestion. I will share it with our team to evaluate its feasibility and consider whether it can be added in the next update.

Dear Customer, Our engineers have fixed this issue. If you have any other questions, please feel free to contact us.

Dear Customer. For your device, kindly add it using the following code in our APP: (Add → Infrared → Search in the database → Type in the brand → model) Brand: Arris Model: AX013ANC

Dear customer, Unfortunately, our technical staff was unable to find the codes in the database. There are 3 ways for you reference if they can make your devices function properly. 1.Bluetooth Mode(such as Other, Android TV and so on) When adding a device, select Bluetooth -- Other/Android TV, download the code, then open your device's Bluetooth settings and find Sofabaton to pair. 2.IR Learning Mode When adding a device, select Infrared -- Learn from original remote control.3.Trimming method The specific operation process can also refer to the following link: https://www.youtube.com/watch?v=vCQ8Tr0Ar6U&t=19s