I'm sorry, I sent your device to an engineer to check and the engineer was unable to add the device based on the information available. Can you provide us with a link or picture of the device in question?

Can you send us the brand and specific model of the device? We'll feed it back to our engineers to check if we can add it.

Can you provide us with the specific model number? Or you can send us the link to purchase the device and we'll have an engineer check if it can be added.

Can you tell us the model number of your sony? We'll send it to our engineers to check if we can add

Thank you for contacting us. If the device you added doesn't work, you can let us know the Brand and Model and we'll have an engineer check it out.

I am sorry for that, as the X-series data is stored on the hub and cannot be copied.

The CEC will repeated execution of power may turn on the devices There are many different names for CEC, such as BRAVIA Link, BRAVIA Sync, HMDI Control, SimpLink, CE-Link, Regza Link, EasyLink, Fun-Link, HDMI-CEC. For Philips TV, the CEC calls easy link. Generally, you need to enter the TV settings. , find options like CEC, pls see the reference video about how to turn off the cec

Sometimes CEC may also lead to device on/off status conflict, it is recommended to disable the CEC function of the TV. Avoid sending commands to the TV via HDMI even when other devices are on/off, which may duplicate with activity commands and lead to control anomalies

V12 for the X1 is for testing the remote and hub disconnection, if you don't have a problem with that, you can skip the upgrade

Thank you for contacting us about the power button on the apple TV! With your Siri Remote (2nd generation or later) or Apple TV Remote (2nd generation or later)*: Press and hold the Power button. The actual Apple TV just sleeps and wakes up. You can achieve the same function with the following settings. 1) Modify the power settings of AppleTV. device edit---power settings-----turn off when not in use 2) Then you can find a new option in the edit menu edit---macro settings for turn on/off Please set the turn on and turn off commands to make Apple TV sleep or awake respectively turn on: add home turn off: add home (press and hold 1s) + ok Once the settings are done, Apple TV will wake up automatically when you open an activity that contains Apple TV, and will sleep automatically when you switch to another activity.