Partial device on/off error There are various possible reasons for abnormal device startup and shutdown. Please choose the corresponding solution based on the actual situation of the device. 1) The CEC function of the device causes confusion. Turning off device CEC or similar functions may result in repetitive and conflicting operations between CEC and Activity, resulting in the device not being able to turn on or off normally. 2) Power status error. Press the off button on the remote control to close all Activities If any device is not turned off, please manually turn off it (always switch to device mode by remote control or X1). Make the device's on/off state consistent with the activity record. Then open the activity again and it will return to normal. 3) The power key in the code library is incorrect. Enter the device control page of the app and click on the page... Icon, view a list of all commands, test the power command button, and manually confirm whether the power button can work. a. If the power button is working, it indicates that there is no problem with the power button. Please refer to other methods. b. If the power button does not work, please fix the command. 4) Power settings setting error. Enter the device control page of the app, click on the virtual power button on the page, and manually confirm whether the power button can work. a. If the power button works, it indicates that there is no problem with the power settings. b. If the power supply is not working, please check if the power status and power command are set correctly in Edit Power Settings. Please refer to the article Power settings or the video tutorial Power settings.

Thank you for your patience. I just confirmed with our techs that your device has been added to our database, please use the information below to add it.Brand：Samsung Model： QN65S90CAFXZA

Please accept our sincere apology for the inconvenience we have brought for you.Please try clicking on Add Device and selecting Bluetooth - Fire TV Add to see if it works properly

Regarding your device, our engineers have repaired it again. Please try adding the device again to obtain the latest data and see if it can be used normally.

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Thank you for contacting us Regarding your device, our engineers have repaired it again. Please try adding the device again to obtain the latest data and see if it can be used normally.

1. About the power button of Apple TV With your Siri Remote (2nd generation or later) or Apple TV Remote (2nd generation or later) *: Press and hold the Power button In reality, Apple TV only sleeps and wakes up. You can achieve the same function through the following settings. 1) Modify the power settings of AppleTV. Device edit power settings turn off when not in use 2) Then you can find the new option edit - macro settings for turn on/off in the edit menu Please set the turn on and turn off commands separately to make Apple TV sleep or wake Turn on: Add home Turn off: Add home (press and hold 1s)+OK After setting up, when opening an activity containing Apple TV, Apple TV will automatically wake up, and when switching to another activity, Apple TV will automatically sleep.

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