• SofaBaton
    • 16releases
    • 2093comments
Comments made
  • Sofabaton respond is dead? 1 year ago

    Sorry for the inconvenience caused. We have been replying to the forum's questions. What problems did you encounter while using it? Can you tell us more details? Of course, you can also contact our email directly，service@sofabaton.com

  • The app is not finding ANY device libraries. 1 year ago

    Thank you for your feedback. The issue occurred over the weekend due to a server outage. Our technical colleagues have urgently fixed this problem. Please reopen the APP before using it and re-add the device for use. We are very sorry for the inconvenience caused to you. If you have any questions, please feel free to contact us.

  • Can’t Add Devices 1 year ago

    Thank you for your feedback. The issue occurred over the weekend due to a server outage. Our technical colleagues have urgently fixed this problem. Please reopen the APP before using it and re-add the device for use. We are very sorry for the inconvenience caused to you. If you have any questions, please feel free to contact us.

  • Cannot add any devices 1 year ago

    Thank you for your feedback. The issue occurred over the weekend due to a server outage. Our technical colleagues have urgently fixed this problem. Please reopen the APP before using it and re-add the device for use. We are very sorry for the inconvenience caused to you. If you have any questions, please feel free to contact us.

  • Android app unable to add devices 1 year ago

    Thank you for your feedback. The issue occurred over the weekend due to a server outage. Our technical colleagues have urgently fixed this problem. Please reopen the APP before using it and re-add the device for use. We are very sorry for the inconvenience caused to you. If you have any questions, please feel free to contact us.

  • Can the Sofabaton mimic the roku press and hold command? 1 year ago

    Thank you for contacting us. You can try the buttons on the original infrared learning remote control to see if it can be used normally.

  • User Codebase Additions 1 year ago

    Of course, you can share your code base in the app by clicking on share my code base.

  • X1 Dishnetwork Joey 3 1 year ago

    Thank you for your feedback. We will provide it to our R&D department to evaluate its feasibility and consider whether to add it in the next update.

  • New user experiences 1 year ago

    Please accept our sincere apology for the inconvenience we have brought for you. Can you tell us the brand and specific model of your equipment? Let's check and you can send it to our email.

  • IP Control and Wifi 1 year ago

    Please accept our sincere apology for the inconvenience we have brought for you.X1 does not support IP control, you can add it using infrared or Bluetooth