• SofaBaton
    • 16releases
    • 1946comments
Comments made
  • Humax Aura Key missing 1 year ago

    This is SofaBaton, very glad to help you. Please accept our sincere apology for the inconvenience we have brought for you. Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300 Because the remote control of each device is different, knowing the specific model of your device, we can better test and solve the problem.

  • app crashes on ios after selecting device 1 year ago

    Please accept our sincere apology for the inconvenience we have brought for you.Our engineers have fixed this issue. Please try restarting the app to see if it can be used normally.

  • Xi won't learn commands 1 year ago

    Please accept our sincere apology for the inconvenience we have brought for you. Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300 Because the remote control of each device is different, knowing the specific model of your device, we can better test and solve the problem.

  • App crash adding devices 1 year ago

    Please accept our sincere apology for the inconvenience we have brought for you.Our engineers have fixed this issue. Please try restarting the app to see if it can be used normally.

  • Sky Q 1 year ago

    Firstly, I'm not sure if the code library you added is correct. Unfortunately, there are some minor issues with the database classification. When adding a device, you need to search for SKY Q in the DVD type. The code library searched by model has numerical commands. We will optimize the process and update the app to address this issue. For children's codes, do you want them to be automatically entered when opening an activity, or do you have a shortcut key to enter them. If you need to input it automatically, you can add your child code in the activity edit ->startup settings. If you need to create a shortcut key, you can create a macro in the activity Activity edit -- keys favorites -- macro, command to add children's codes. If you need to use entity keys for control, you can also use Activity edit - Assign keys for X1 Remote, select a button, and assign the macro command you set

  • U1 macro : commands from FireTV Bluetooth device 1 year ago

    Please accept our sincere apology for the inconvenience we have brought for you.Because Fire TV is a Bluetooth device, U1's macro buttons do not support Bluetooth devices

  • Need to press twice buttons/key for functions to work. 1 year ago

    Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300, Let's check

  • X1 and Shield TV sync issues 1 year ago

    Please accept our sincere apology for the inconvenience we have brought for you.Can you send a screenshot of your hub version to our email? Let's check,service@sofabaton.com

  • Setup Difficulty 1 year ago

    Sorry, U1's macro buttons do not support Bluetooth devices.

  • Sony STR-DN1080 not working (new user) 1 year ago

    Your device has been added to our database,Pls try to re-add it via searching Brand:Sony Model: STR-DN1080-1