• SofaBaton
    • 16releases
    • 2009comments
Comments made
  • U2 with Vodafone Gigatv box 2 1 year ago

    Sorry for the inconvenience caused. We are currently unable to repair your device. Can you tell us your Amazon order number? We will handle it properly for you, and you can send it to our email, service@sofabaton.com

  • Denon AVC-X3700H - Missing Command "Dynamic Volume Off" 1 year ago

    Sorry for the inconvenience caused. There are no relevant buttons in our database. We suggest that you try infrared learning.

  • Denon AVR-X3500H missing functions 1 year ago

    Sorry for the inconvenience caused. Our engineers have repaired your device. Please add：Brand：Denon Model： AVR-X3500H-1

  • Roku * Asterisk button 1 year ago

    Sorry for the inconvenience caused. Can you tell us the specific model of your Roku? Let's check the code library.

  • Issue adding Epson 5050UB to remote 1 year ago

    Just confirmed with our techs that your device is added to our database, please use the information below to add it.Brand：Epson Model： Home Cinema 5050UB.

  • Channel Up or Channel Down 1 year ago

    Sorry for the inconvenience caused. You can create an Activity and assign the keys to other keys. Activity Edit - Assign keys for X1 Remote.

  • Universal Remote 1 year ago

    We will optimize our product and app constantly, tks for your support, If any problem/doubt when using the device, no hesitate to contact us.

  • X1 controlling Sonos grouped speakers 1 year ago

    Thank you for your suggestion. We will share it with our R&D personnel to evaluate its feasibility.

  • X1 hub will not learn 1 year ago

    This is SofaBaton, very glad to help you. Please accept our sincere apology for the inconvenience we have brought for you. Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300.Let's check

  • U2 missing compatibility with Sony STR-DN1010 (AV Receiver) 1 year ago

    Sorry for the inconvenience caused. Our engineers have added the Guide button again. Please remove the device and add it again. Assign the Guide button to use.