Sorry for the inconvenience, what version of your remote control is it? Can you take a screenshot and send it to us? We will send it to the engineer for inspection, and you can send it to our email address,service@sofabaton.com

Sorry, we are currently unable to add your device. Devices added with Bluetooth cannot change the code library. You can try infrared learning the original remote control

Just confirmed with our techs that your device has been added to our database, please use the information below to add it.Brand：Outlaw Audio Model：Model 976

Thank you very much for your help. Can you tell us your email number? Alternatively, you can send a message to our email address.service@sofabaton.com

Sorry for the inconvenience caused, is your phone Android or iOS system? Can you send a screenshot or record a video to our email? Let's check，service@sofabaton.com

Thank you for sharing. Regarding your suggestions, we will send them to our engineers for review regarding Android 14 issues,Our engineers have resolved the compatibility issue with Android 14 and are expected to release a new version next week. If you need to upgrade now, you can send us a message via email and we can send the upgrade package to you in advance，service@sofabaton.com.

Thank you for contacting us. We are unable to view your pictures in the forum. Can you send them to our email?service@sofabaton.com

Thank you for contacting us. You can click on Add Device and select WiFi - Philips Add Device

Our engineers have resolved the compatibility issue with Android 14 and are expected to release a new version next week. If you need to upgrade now, you can send us a message via email and we can send the upgrade package to you in advance，service@sofabaton.com.

Thank you for your feedback. We will provide your suggestions to our engineers to evaluate their feasibility and consider whether to add them in the next update.