• SofaBaton
    • 16releases
    • 1946comments
Comments made
  • Roku * Asterisk button 1 year ago

    Sorry for the inconvenience caused. Can you tell us the specific model of your Roku? Let's check the code library.

  • Issue adding Epson 5050UB to remote 1 year ago

    Just confirmed with our techs that your device is added to our database, please use the information below to add it.Brand:Epson Model: Home Cinema 5050UB.

  • Channel Up or Channel Down 1 year ago

    Sorry for the inconvenience caused. You can create an Activity and assign the keys to other keys. Activity Edit - Assign keys for X1 Remote.

  • Universal Remote 1 year ago

    We will optimize our product and app constantly, tks for your support, If any problem/doubt when using the device, no hesitate to contact us.

  • X1 controlling Sonos grouped speakers 1 year ago

    Thank you for your suggestion. We will share it with our R&D personnel to evaluate its feasibility.

  • X1 hub will not learn 1 year ago

    This is SofaBaton, very glad to help you. Please accept our sincere apology for the inconvenience we have brought for you. Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300.Let's check

  • U2 missing compatibility with Sony STR-DN1010 (AV Receiver) 1 year ago

    Sorry for the inconvenience caused. Our engineers have added the Guide button again. Please remove the device and add it again. Assign the Guide button to use.

  • Virginmedia Stream box 1 year ago

    About your device: I feel so sorry to tell you that our technical staff did not find the codes in the database library. Per the issue, We suggest that you could try to use Bluetooth Mode Or IR Learning Mode to check if they could make your devices work well or not. 1. Bluetooth Mode 2. IR Learning Mode Learn from your Infrared devices: Select the Icon of the function key that needs to copy. Meanwhile, long-press the corresponding function key of the original remote. If the APP notifies you it's successful which means complete. If not, please try it again and adjust the distance of 2 remotes. Kindly noted: *For IR DEVICES, Keep U1 Line-Of-sight with your original remote

  • Sky Q UK on U2 - 2 buttons missing 1 year ago

    Sorry for the inconvenience caused. There are no buttons for related data in our database. We suggest you try infrared learning

  • Sofabaton android app 1 year ago

    Thank you for contacting us. You can download multiple apps to control the same hub, but you cannot control it at the same time.