I apologize for the late reply due to a vacation in our country.I have sent you a video about creating an activity, hoping it can be helpful to you，Creating an Activity：https://www.youtube.com/watch?v=uOEFK1pkwac

I apologize for the late reply due to a vacuum in our country Can you contact us on the SofabatonAPP, and can you also tell us your Amazon order number and email address? If it's a hardware issue, we can replace it for you or you can send it to our email address，service@sofabaton.com

I apologize for the late reply due to a vacuum in our country Please try clicking on Add Device and selecting Bluetooth - Fire TV Add to see if it works properly.

Thank you for contacting us, I suggest you try adding Brand: DirectTV Model: xxxx to see if it works properly.

Thank you for contacting us regarding your suggestion 1. Possibility to create the activities without activating the devices (really annoying) Our engineers are currently evaluating. 2. Still not possible to add a device to an existing activity (without deleting and re creating the activity...) Already under development, the next version upgrade can be implemented 3. Miss a web interface to modify the configuration without using the phone Should be used to have a keyboard 0-9 to access the channels (for example 123...) Our engineers are currently evaluating. Miss a local API to control both the activities/devices or anything else with an HTTP URL There will be no new number keys added to the remote control for now, but a macro command can be created to achieve direct channel access 5. Possibility to have a different display for the "home" of the X1 (activities and devices): in grid install of list Not currently, but we have remote API control activities 6. a menu "set" less accessible (for example we could reach this menu by pressing a key a long time Not currently, but we have remote API control activities

Thank you for contacting us In general, after downloading the Fire TV code library, the app prompts the device to complete pairing, and the hub will enter pairing status. If pairing is not successful within a few minutes, the device will exit pairing status, and the Safabaton hub cannot be searched in Fire TV. You can try the app to return to the previous level, download the code library again, and then operate in the Fire TV settings. (This may result in the addition of duplicate Fire TV, which ultimately requires the removal of another incomplete pairing) If the app has already exited the operation prompt page, the Hub can also be paired through Fire TV Edit Bluetooth re pairing Finally, if all of the above operations are ineffective, it is possible that the Fire TV Bluetooth has found abnormal functionality. Please unplug the Fire TV power and try again.

Please accept our sincere apology for the inconvenience we have brought for you.Can you provide us with a video? So that we can confirm the problem, once confirmed, we will help you solve it as soon as possible. Would you like to send us your Amazon order number and shipping address? So that we can provide after-sales service for you.You can send it to our email, Service@sofabaton.com

Thank you for contacting us, Can you tell us the specific model of your Roku? Let's send it to the engineer for inspection.

Please accept our sincere apology for the inconvenience we have brought for you. Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300 Because the remote control of each device is different, knowing the specific model of your device, we can better test and solve the problem. If the database is not complete, we can update it for better use.

Thank you for your feedback. Just confirmed with our techs that your device has been added to our database, please use the information below to add it.Brand： JVC Model： HR-VP680U