• SofaBaton
    • 16releases
    • 1946comments
Comments made
  • U2 and FireStick 4K Max 1 year ago

    Sorry for the inconvenience caused. Currently, adding FireStick requires clicking on Fire TV to add it. We will provide your suggestions to our engineers for feasibility evaluation. Thank you for your support.

  • Support for WiiM Voice Remote (bluetooth) 1 year ago

    Sorry for the inconvenience caused. You can try using Bluetooth connection, click on Add Device, select Bluetooth - Other to see if it can be used normally.

  • X1 no longer works for LG UBK90 UHD player 1 year ago

    Our engineers have added your device again. Please try adding it again to obtain the latest data and see if it can be used normally，Brand：LG Model：UBK90

  • Can't control LG TV 1 year ago

    If the hub is inside the cabinet and the device is outside, it is recommended to face the terminal of the infrared extension cable directly towards the device's infrared sensor. The IR blaster has requirements for direction and needs to face the terminal directly towards the device's infrared sensor.

  • X1 Baton Scroll Issue 1 year ago

    Please accept our sincere apology for the inconvenience we have brought for you.Can you provide us with a video? So that we can confirm the problem, once confirmed, we will help you solve it as soon as possible. Would you like to send us your Amazon order number and shipping address? So that we can provide after-sales service for you. You can send it to our email，service@sofabaton.com

  • Alexa connection with email problem 1 year ago

    If you want to change your email address, you can register a new account to log in to Sofabaton. X1's data is stored on the hub, and re registration does not affect the storage and saving of data.

  • Repeating Digits Not Recognized by AT&T Cisco ISB7105 Cable Box 1 year ago

    Thank you for contacting us. We have sent the solution to your email. Please check it.

  • LG Magic Remote 1 year ago

    Please accept our sincere apology for the inconvenience we have brought for you.You can try using Bluetooth connection to see if it can be used normally, click Bluetooth - other.

  • X1 won't control LG OLED77CXPUA 1 year ago

    Sorry for the inconvenience caused. Our engineers have added your device again. Please add it again to obtain the latest data and see if it can be used normally，Brand：LG Model：OLED77CXPUA.

  • X1 - Problem with switching inputs on receiver 1 year ago

    Per the issue, pls choose the device in device mode, Edit---Add/ repair keys--channel key repair--command repeats, change the value to 1 or 2. After the test is OK, you can apply to all command.