Thank you for contacting us
Your device is not in our database. Please try adding Brand: DIRECTV Model: xxxx to see if it can be used normally.And would you pls provide your Amazon order number to us? Then we can track the case easier for you.
Thank you for contacting us. We have received the email you sent earlier and replied to you. It may have entered your spam email. Please check
You can purchase IR blazers with 3.5mm plugs I notified that we have also sent you emails before Can you check if there are any spam emails available?
Regarding your equipment, we found a code library similar to the model you provided in the code library
Try adding: Brand: Hisense Model: 100L5F
Check which it can be used normally, looking forward to your feedback
Please don't worry, we will try our best to help you solve your problem
Thank you for your patient and support
Sorry for the inconvenience caused to you
What device's buttons are not working? Can you tell me the brand and model of the device, as well as the name of the button that doesn't work? Let's check
Currently, U1 does not have new firmware. Is there a problem with all device cases? If it is a device, you can tell us the brand and model of the device so that we can check the code library.
Sorry for the late reply, we hope you had a great weekend, we have never given up on this product, we have been refining and continuously optimising the remote. Our after-sales team will always be there for our customers as well, do you have some product issues that you need questions about? You can tell me in the comments the problems you encountered or send it to our after-sales email, thank you!
Sorry for the late reply, I hope you had a nice weekend, we didn't find your email in the mailbox, maybe there was some problem with the email, but don't worry, please send your email and I will send you the new version of the app via email, thanks!