• SofaBaton
    • 16releases
    • 2019comments
Comments made
  • Major Advancement: X1 Hub firmware version V15 is here! 1 year ago

    Sorry for the inconvenience caused, If the hub cannot be searched after the network is configured, it may be that WiFi is being upgraded After the distribution network, please kill the app first, and then do not enter the app Plug in and unplug the hub power again Wait 5-10 minutes before entering the app to upgrade the WiFi firmware, because after the distribution network is connected to the Internet, go back to the server to pull the latest WiFi firmware

  • Formovie Projector: Powers off, but not on 1 year ago

    Sorry for the inconvenience caused to you Can you tell us the brand and model of your projector? Let's check

  • Hub connection - constantly losing communication 1 year ago

    Sorry for the inconvenience caused. Can you tell us your email address? Or you can send the information to our email and we can check it out,service@sofabaton.com

  • macros in startup 1 year ago

    Of course, I can send you a video, hoping it can be helpful to you,Creating an Activity:https://www.youtube.com/watch?v=uOEFK1pkwac

  • Hub not working 1 year ago

    Can you provide us with a video? So that we can confirm the problem, once confirmed, we will help you solve it as soon as possible. Would you like to send us your Amazon order number and shipping address? So that we can provide after-sales service for you.You can send it to our email,service@sofabaton.com

  • Sofabaton U2 defective? 1 year ago

    Sorry for the inconvenience caused to you You can send us the Amazon order number and shipping address, and we will replace them for you

  • Sofabaton App fpr Android 14 1 year ago

    Our engineers have resolved the compatibility issue with Android 14 and are expected to release a new version next week. If you need to upgrade now, you can send us a message via email and we can send the upgrade package to you in advance,service@sofabaton.com.

  • Sofabaton app crashing on Android 14. 1 year ago

    I have sent you a new version of the app. Please check if it has been sent to a spam email

  • App is not working with Andriod 14 1 year ago

    Our engineers have resolved the compatibility issue with Android 14 and are expected to release a new version next week. If you need to upgrade now, you can send us a message via email and we can send the upgrade package to you in advance,service@sofabaton.com.

  • Help! 1 year ago

    Sorry for the inconvenience caused, Because the signal of X1 is emitted by the hub, it is necessary to face the hub towards the device. It is recommended to face the terminal of the infrared extension cable directly towards the device's infrared sensor. The IR blaster has requirements for direction and needs to face the terminal directly towards the device's infrared sensor