Xfinity has high requirements for the control Angle and distance, so it needs to be close to the box during the control, so that the box cannot be blocked to avoid affecting infrared signal reception

It is recommended that you hold down the Home button to wake up the Apple TV

If you have any questions, please contact our after-sales email: sofabaton@outlook.com

1. Enter the device addition page, select the "Bluetooth" icon and click it. 2. Select "other" 3. Enter the "add Bluetooth devices" and click the Continue button to add Bluetooth data

If you have any questions, you can contact us at sofabaton@outlook.com. Thanks again for your comments.

This is the imperfection of our product. We will report your suggestions to the R&D department to see if there is a possibility of repair.

When using multiple remote controls at the same time (such as remote control 1, 2, 3), when you are programming remote control 3, you really need to turn off remote control 1 and 2 to prevent them from connecting with the APP.

Thank you for contacting us. U1 does not support Logitech's activity function. We are about to release a new remote control which will support activity function.

3. Remove the device & add it again. You can wait a few minutes to search for it. If you still can't use it, please contact us via sofabaton@outlook.com, We will give you other detailed solutions.

The Detailed Steps Below: 1. Unbind U1 & FireTV （Please note that you must first unpair the SofaBaton that was already on setting） 2. Close your FireTV (Unplug FireTV and restart), close theAPP