I'm really sorry for the bad experience The problem is that android 11 and above versions are not adapted. Now we have fixed the defect and adapted it, and the update has been released to the application market. Please try updating the Sofabaton application tomorrow

Macros can be used to control your two devices with one click, but macros only support infrared devices and not Bluetooth devices. A maximum of 10 macros can be created for an infrared device I took a video for you, hope it can help you better know How to Create Macro Function https://youtu.be/sohArzrBAMc

About your devices, we have added for you. Please remove it and add it again to get the latest database. 1) Search Brand：AT&T Model： IPH8110 Step 1: Remove & Add it again, Enter your Brand Step 2: Click"Popular models" Step 3: You can find more buttons by using "Reassign the Key" Function. Kindly noted: * Please do not cover the place where the signal is emitted (IR device) * Keep line-of-sight (IR Devices) I took a video for you, hope it can help you better know U1. https://www.youtube.com/watch?v=hMSmvxwDeI4

The scroll wheel can be used to slide and choose the device, please use Enter

Hi : ) Thanks for reaching out. For the different versions-U1, due to our large orders, we will divide it into different suppliers. In order to distinguish different batches of products, we use different names to mark them. This is more convenient for our after-sales processing, the products are the same, and the manual may have some calibration. Actually, all of these version U1 has the same function. Thanks again : ) Have a good day Krystal

Please provide your registered email address to send our after-sales email sofabaton@outlook.com, we will solve the problem of login failure for you

Sofabaton is not compatible with Arabic at present, but mainly supports English. We are very sorry for the inconvenience caused to you

Thank you for your interest in our products. Our U1 remote control supports all the devices you mentioned, except for the IQAir HealthPro air purifier. Registering an account requires your email, and the password is set by you, without telling us. The U1 remote control provides a one-year warranty service. If you have any problems during use, you can contact us at Sofababon@outlook.com for technical support. The following video can help you understand the basic operation of U1. https://www.youtube.com/watch?v=hMSmvxwDeI4

Thank you for contacting us, both X1 and U1 can meet your needs. We will sell the X1 remote control early next year. If you want to buy X1, please wait patiently. If you are in a hurry, you can buy U1 remote control. The following video can help you understand the basic operation of U1. If you have any reasons, you can contact us at sofabaton@outloook.com. https://www.youtube.com/watch?v=hMSmvxwDeI4

Macros support only infrared devices but not Bluetooth devices. A maximum of 10 macros can be created for an infrared device I took a video for you, hope it can help you better know How to Create Macro Function https://youtu.be/sohArzrBAMc