Hi， We've actually added Home and Back buttons to your device, and you can use them using button assignments I took a video for you, hope it can help you better know how to Reassign Function https://youtu.be/HTKHJ2psmJ0 If you have any questions, please contact our after-sales email: sofabaton@outlook.com or call our after-sales hotline service at 1-971-302-6642

We are very sorry that U1 does not have the effect of button backlight at present. Your suggestion will be fed back to our demand department and added in the next generation product X1I hope you can understand that U1 may not perfect. We need to put more effects on some functions, such as reassign 、add Bluetooth devices. In order to achieve a balance between quality and function. U1 supports infrared & Bluetooth devices ( Add up to 15 devices ). U1 Pro will release in the next few months. U1 Pro will support PS3、PS4、PS5、IR Signal Boost、point anywhere remote、both connect 2 Bluetooth at once we will release U1 PRO or U2 or X1 universal remote at the end of this year https://www.youtube.com/watch?v=qwdU5G7r_tw

I'm very sorry for the inconvenience caused to you, because the Bluetooth chip has a problem, which leads to the failure of pairing to connect to the mobile phone. Please contact our after-sales email sofabaton@outlook.com, and we will replace you with a new U1, thank you

We are very sorry that we have not found the relevant device data about your monitor. We suggest that you use Bluetooth or infrared to study，Please contact our after-sale email sofabaton@outlook.com and we will send you the specific operation steps. We are very sorry for the inconvenience caused to you

I'm very sorry for the inconvenience caused to you, because the Bluetooth chip has a problem, which leads to the failure of pairing to connect to the mobile phone. Please contact our after-sales email sofabaton@outlook.com, and we will replace you with a new U1, thank you

U1 can control fire TV I took a video for you, hope it can help you better know How To Add Fire TV https://youtu.be/3ibGXxuUPtc Feel free to leave us a question or contact me directly, I am more than welcome to assist you. Have a nice day :) Freya

Xfinity has high requirements for the control Angle and distance, so it needs to be close to the box during the control, so that the box cannot be blocked to avoid affecting infrared signal reception

It is recommended that you hold down the Home button to wake up the Apple TV

If you have any questions, please contact our after-sales email: sofabaton@outlook.com

1. Enter the device addition page, select the "Bluetooth" icon and click it. 2. Select "other" 3. Enter the "add Bluetooth devices" and click the Continue button to add Bluetooth data