Hi : ) Thanks for reaching out. For the different versions-U1, due to our large orders, we will divide it into different suppliers. In order to distinguish different batches of products, we use different names to mark them. This is more convenient for our after-sales processing, the products are the same, and the manual may have some calibration. Actually, all of these version U1 has the same function. Thanks again : ) Have a good day Krystal

Please provide your registered email address to send our after-sales email sofabaton@outlook.com, we will solve the problem of login failure for you

Sofabaton is not compatible with Arabic at present, but mainly supports English. We are very sorry for the inconvenience caused to you

Thank you for your interest in our products. Our U1 remote control supports all the devices you mentioned, except for the IQAir HealthPro air purifier. Registering an account requires your email, and the password is set by you, without telling us. The U1 remote control provides a one-year warranty service. If you have any problems during use, you can contact us at Sofababon@outlook.com for technical support. The following video can help you understand the basic operation of U1. https://www.youtube.com/watch?v=hMSmvxwDeI4

Thank you for contacting us, both X1 and U1 can meet your needs. We will sell the X1 remote control early next year. If you want to buy X1, please wait patiently. If you are in a hurry, you can buy U1 remote control. The following video can help you understand the basic operation of U1. If you have any reasons, you can contact us at sofabaton@outloook.com. https://www.youtube.com/watch?v=hMSmvxwDeI4

Macros support only infrared devices but not Bluetooth devices. A maximum of 10 macros can be created for an infrared device I took a video for you, hope it can help you better know How to Create Macro Function https://youtu.be/sohArzrBAMc

I took a video for you, hope it can help you better know U1. "https://www.youtube.com/watch?v=6tRiVf28G74 "

At present, there is no wireless charging base for U1 that we have released and X1 that will be launched soon. We will consider using wireless charging base for subsequent products. Thank you for your suggestion, and we have fed back your suggestion to the demand department for evaluation X1 will release in the next few months. X1 will support PS3, PS4, PS5, IR Signal Boost, Point Anywhere Remote, both Connect 2 Bluetooth at once We will release X1 universal remote at the end of this year https://www.youtube.com/watch?v=qwdU5G7r_tw

The U1 currently does not have a button backlighting effect, but we will add a button backlighting effect to our upcoming X1 X1 will release in the next few months. X1 will support PS3, PS4, PS5, IR Signal Boost, Point Anywhere Remote, both Connect 2 Bluetooth at once We will release X1 universal remote at the end of this year https://www.youtube.com/watch?v=qwdU5G7r_tw

You can check all the databases after the X1 APP is officially launched, and it is expected to be next week. You can tell us the model of your device so that I can check that for you. Have a good night Krystal