Sometimes CEC may also lead to device on/off status conflict, it is recommended to disable the CEC function of the TV. Avoid sending commands to the TV via HDMI even when other devices are on/off, which may duplicate with activity commands and lead to control anomalies

V12 for the X1 is for testing the remote and hub disconnection, if you don't have a problem with that, you can skip the upgrade

Thank you for contacting us about the power button on the apple TV! With your Siri Remote (2nd generation or later) or Apple TV Remote (2nd generation or later)*: Press and hold the Power button. The actual Apple TV just sleeps and wakes up. You can achieve the same function with the following settings. 1) Modify the power settings of AppleTV. device edit---power settings-----turn off when not in use 2) Then you can find a new option in the edit menu edit---macro settings for turn on/off Please set the turn on and turn off commands to make Apple TV sleep or awake respectively turn on: add home turn off: add home (press and hold 1s) + ok Once the settings are done, Apple TV will wake up automatically when you open an activity that contains Apple TV, and will sleep automatically when you switch to another activity.

Dear, are you seeing a beta version of the X1 remote?

Thank you for your suggestion, we'll get back to our engineers to assess the feasibility and consider whether it's possible to add it in the next update.

I understand your concern about frequent updates and the potential for introducing new bugs. It's great to hear that the last update brought the feature you wanted, making your experience with the X1 more satisfactory. If you have any other suggestions, please let us know. We will provide feedback to the engineers for feasibility assessment. Engineers will consider other customers' suggestions to decide whether to include them in the next version update.

That's correct. Thank you.

Thank you for your feedback, we will continue to pay attention and work hard to improve the quality of our products, and hope to bring you a better experience. If you have any further questions or suggestions, please feel free to let us know. Thank you!

Thank you for contacting us. x series does support 2.4GHZ WiFi only. if your router supports 2.4G and 5G. connect the WiFi to 2.4GHZ when setting up the hub, and you can leave it unconnected to 2.4G WiFi when you don't set it up using the app. When connecting hub you need to connect your phone and hub to the same 2.4G WiFi.

Thank you for your suggestion, we will send your suggestion back to our engineers to assess the feasibility and consider adding this writing feature in a future update!