Sorry for the inconvenience. Can you contact us at sofabaton@outlook.com and describe your problem in detail we will provide you with a suitable solution.

Please connect the HUB to the router directly, don't use Mesh Repeater to connect. Setup is done using an Android or iOS app on your phone or tablet. A 2.4 GHz WiFi network is required for setup (there is no 5 GHz support). The mobile phone and the HUB need to be connected to the same router, and the HUB and the router should not be too far apart. If you have any further questions, you can contact us at sofabaton@outlook.com.

Your usage environment is a bit more complicated. All signals are sent from the HUB, and the remote control communicates with the HUB via RF. There are 6 infrared emitting tubes on the HUB, except for the power supply side and the bottom side, the other sides have infrared emission, and there are also Two infrared extension cables. The device and the HUB cannot be blocked. If the seven TVs in the home are all infrared devices, it is difficult for one HUB to meet the needs. If the TV can be controlled by Bluetooth, one HUB may be enough, but the ability of Bluetooth to penetrate the wall is limited. There are two ways to add Roku devices: one is through infrared, the other is through WIFI, please try to add through WIFI, but Roku, HUB, and mobile phone must be connected to the same router. If you have any further questions, you can contact us at sofabaton@outlook.com.

Sorry for the inconvenience. We will fix the IR learning issue by April 10th. If you have any further questions, you can contact us at sofabaton@outlook.com.

For the first use, please use the supplied adapter to charge for about 3.5 hours. If you have any further questions, you can contact us at sofabaton@outlook.com.

Sorry for the inconvenience. Can you contact us at sofabaton@outlook.com and describe your problem in detail we will provide you with a suitable solution.

Sorry for the inconvenience. We will fix the IR learning issue by April 10th. If you have any further questions, you can contact us at sofabaton@outlook.com.

Sorry for the inconvenience. The created Activity cannot delete the preset power command. You can in device mode, in ROKU's edit options, select power settings, select ''always on, unless the Off key is pressed'' You can recreate the Activity after modification. If you have any further questions, you can contact us at sofabaton@outlook.com.

Sorry for the inconvenience. We will continue to upgrade X1 products. If you have any further questions, you can contact us at sofabaton@outlook.com.

Sorry for the inconvenience. Can you contact us at sofabaton@outlook.com and describe your problem in detail we will provide you with a suitable solution.