Sorry, we are temporarily unable to provide API documentation, we are working hard to resolve this issue.

Thanks for your message. The remote control itself does not have a microphone, so it cannot send voice commands directly. It needs to be used with Google Assistant or Amazon Alexa. The way it works is that you send a voice command to your Google Assistant or Amazon Alexa, which can then transmit the command to the HUB to control your device. Before use, please sync SofaBaton account information in Skill of Google Assistant or Amazon Alexa. Currently only supports Alexa, and Google is still in the process of certification, which is expected to be completed early next month.

1. In order to ensure that your WIFI is successfully upgraded, please turn on your mobile phone WIFI and Bluetooth, reconfigure the network for the Hub, click OK after the configuration is complete, close the APP, re-plug and unplug the HUb power supply, re-power, wait for 10 minutes 2. After the WIFI upgrade, please make sure that the WIFI of your mobile phone is turned on and connected to the same router as the Hub. If the MESH route is used, please set the MESH route to 2.4G, then reopen the APP and search for the device 3. If you still cannot solve your problem according to the above steps, please contact our after-sales email sofabaton@outlook.com, we will continue to follow up

1. Check whether to upgrade to the latest firmware or software version 2. We think there is a problem with your learning of the original remote control data. We suggest that you learn by pressing the button in question and have a try 3. Please provide the brand and model of your device, and we will deal with it for you

1. How do you operate? We will reproduce the relevant simulation. We have tested 100 devices for OTA without any problems 2. Please press the top back button and off for 20 seconds at the same time (please plug in the power supply) to see if there is any response 3. If you have any questions, please contact our after-sales mailbox sofabaton@outlook.com, we will provide you with tracking processing service

Is your phone an android system? Our latest version is also suitable for Android phones, you can inform us of the problems you encounter during the upgrade process by email so that we can provide you with a suitable solution.

Thanks for sharing, it's a positive guide for other users. Regarding the "OTA maintenance" problem you mentioned, the wifi is automatically updating the configuration, which is used to solve the problem that some mesh networks cannot find the hub, and the app connection needs to be temporarily disconnected during the update process.

The technical department reported that this device could not be added. Please confirm whether the original remote control of J: COM LINK is controlled by infrared or Bluetooth. If it is infrared control, it is recommended that you add this device separately through the learning function after updating the app and firmware. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect. We updated the firmware of APP, HUB, and Remote on April 11th and fixed some bugs. Please download the latest APP version V3.1.8 and upgrade the firmware. Obtain the Detailed steps from here: http://bbs.sofabaton.com/post/325 If any questions, please feel free to contact us. Best Regards, SofaBaton

We have solved the problem you encountered, please download the latest APP version V3.1.8, and complete the firmware upgrade. Detailed tutorials are available from our official forum. http://bbs.sofabaton.com/post/325

Please sync SofaBaton account information in the skill of the Alexa/google home app.