• SofaBaton
    • 16releases
    • 2043comments
Comments made
  • X1 code learning does not work 1 year ago

    Sorry for the inconvenience. We will fix the IR learning issue by April 10th. If you have any further questions, you can contact us at sofabaton@outlook.com.

  • Remove the "power off" action 1 year ago

    Sorry for the inconvenience. The created Activity cannot delete the preset power command. You can in device mode, in ROKU's edit options, select power settings, select ''always on, unless the Off key is pressed'' You can recreate the Activity after modification. If you have any further questions, you can contact us at sofabaton@outlook.com.

  • X1 IR needs repeated button presses to work 1 year ago

    Sorry for the inconvenience. We will continue to upgrade X1 products. If you have any further questions, you can contact us at sofabaton@outlook.com.

  • Volume buttons lag with Denon receiver 1 year ago

    Sorry for the inconvenience. Can you contact us at sofabaton@outlook.com and describe your problem in detail we will provide you with a suitable solution.

  • This is what we waited for? Seriously? 1 year ago

    Sorry for the inconvenience. Can you contact us at sofabaton@outlook.com and describe your problem in detail we will provide you with a suitable solution.

  • We have a big problem 1 year ago

    Sorry for the inconvenience. Some routers have "HomeShield" protection, which will prevent the HUB from connecting to your network. If the router has a HomeShield Pro function, please turn off the HomeShield Pro function or authorize X1 access. Can you contact us at sofabaton@outlook.com and provide the specific models of Ubiquiti, we will buy an identical router for testing to fix the current issue.

  • Sorting Favorite does not work 1 year ago

    Thanks for your feedback, we will fix this as soon as possible. If you have any further questions, you can contact us at sofabaton@outlook.com.

  • Macro Favorite Keys shown twice 1 year ago

    Thanks for your feedback, we will fix this as soon as possible. If you have any further questions, you can contact us at sofabaton@outlook.com.

  • Device sleep causes out of sync activities 1 year ago

    Sorry for not replying to you in time, recently we have received a lot of inquiries from the X1 remote control from various channels, so we can't respond quickly to every customer. Can you contact us at sofabaton@outlook.com and describe your problem in detail we will provide you with a suitable solution.

  • Is SOFABATON support ignoring us? 1 year ago

    Sorry for not replying to you in time, recently we have received a lot of inquiries from X1 remote control from various channels, so we can't respond quickly to every customer, but we will definitely reply to customers' questions. Can you contact us at sofabaton@outlook.com and describe your problem in detail we will provide you with a suitable solution.