We have fixed the defect that the bluetooth of the mobile phone cannot connect to U1, and updated the Sofabaton application. Please update the application Macros support only infrared devices but not Bluetooth devices. A maximum of 10 macros can be created for an infrared device I took a video for you, hope it can help you better know How to Create Macro Function https://youtu.be/sohArzrBAMc The X1 is currently in production and will be available in 2022

Please leave your detailed address and order number so that I can send you the free replacement. Thanks in advance : )

We have detected that the bluetooth is not compatible with the Sofabaton application, so it cannot be connected normally. Please use a different phone I took a video for you, hope it can help you better know U1. https://www.youtube.com/watch?v=hMSmvxwDeI4

1) Search Brand：Dish Network Model： Wireless Joey Step 1: Remove & Add it again, Enter your Brand Step 2: Click"Popular models" Step 3: You can find more buttons by using "Reassign the Key" Function. Kindly noted: * Please do not cover the place where the signal is emitted (IR device) * Keep line-of-sight (IR Devices) 2) There is a video, hopes it can help you. https://www.youtube.com/watch?v=hMSmvxwDeI4

The purpose of the wheel in U1 is to select devices up and down, and there is no other button function Macros can be selected from existing infrared data only. Macros support only infrared devices but do not support blue tooth color plate. A maximum of 10 macros can be created for an infrared device I took a video for you, hope it can help you better know How to Create Macro Function https://youtu.be/sohArzrBAMc

About your device I feel so sorry to tell you that our technical staff did not find the codes in the database library. It is recommended that you try bluetooth connection or infrared learning Please contact our after-sales mailbox sofabaton@outlook.com, and relevant operation steps will be sent to you

About your devices, we have added for you. 1) Search Brand：Yamaha Model： HTR-7560 Step 1: Remove & Add it again, Enter your Brand Step 2: Click"Popular models" Step 3: You can find more buttons by using "Reassign the Key" Function. Kindly noted: * Please do not cover the place where the signal is emitted (IR device) * Keep line-of-sight (IR Devices) I took a video for you, hope it can help you better know U1. https://www.youtube.com/watch?v=hMSmvxwDeI4

I'm really sorry for the bad experience The problem is that android 11 and above versions are not adapted. Now we have fixed the defect and adapted it, and the update has been released to the application market. Please try updating the Sofabaton application tomorrow

Macros can be used to control your two devices with one click, but macros only support infrared devices and not Bluetooth devices. A maximum of 10 macros can be created for an infrared device I took a video for you, hope it can help you better know How to Create Macro Function https://youtu.be/sohArzrBAMc

About your devices, we have added for you. Please remove it and add it again to get the latest database. 1) Search Brand：AT&T Model： IPH8110 Step 1: Remove & Add it again, Enter your Brand Step 2: Click"Popular models" Step 3: You can find more buttons by using "Reassign the Key" Function. Kindly noted: * Please do not cover the place where the signal is emitted (IR device) * Keep line-of-sight (IR Devices) I took a video for you, hope it can help you better know U1. https://www.youtube.com/watch?v=hMSmvxwDeI4