Hi Flynn, Thank you for your feedback. We know where the problem lies, and the R&D team confirms that it has been corrected. In the app, follow the steps below to update the firmware of the remote control: Me-->X1 settings-->Fireware update for X1 Remote. When upgrading, in order to avoid slow transmission speed or data loss, please put the remote control and the hub together, make sure your phone is always connected to WIFI, it may take a few minutes. If you still have questions, please contact us:sofabaton@outlook.com， Thank you.

We have added your device to the repository, please try again.

We updated the firmware of APP, HUB, and Remote on April 11th and fixed some bugs. Please download the latest APP version V3.1.8 and upgrade the firmware. Obtain the Detailed steps from here: http://bbs.sofabaton.com/post/325 Thank you for your patience and understanding.

Thanks for your feedback, we will consider adding icons in the future. The X1 remote control only supports audio and video equipment, and Philip HUE, but does not support switchable sockets.

Sorry, we do not have the German version of the manual.

Thank you for your message, the X1 remote control supports PS4, but the reference video cannot be added here, please contact us at sofabaton@outlook.com.

Thanks for your feedback, we will consider adding icons in the future. The X1 remote control only supports audio and video equipment, and Philip HUE, but does not support household equipment such as fans.

Thanks for your message. The remote control itself does not have a microphone, so it cannot send voice commands directly. It needs to be used with Google Assistant or Amazon Alexa. The way it works is that you send a voice command to your Google Assistant or Amazon Alexa, which can then transmit the command to the HUB to control your device. Before use, please sync SofaBaton account information in Skill of Google Assistant or Amazon Alexa. Currently only supports Alexa, and Google is still in the process of certification, which is expected to be completed early next month.

Sorry, we are temporarily unable to provide API documentation, we are working hard to resolve this issue.

Thanks for your message. The remote control itself does not have a microphone, so it cannot send voice commands directly. It needs to be used with Google Assistant or Amazon Alexa. The way it works is that you send a voice command to your Google Assistant or Amazon Alexa, which can then transmit the command to the HUB to control your device. Before use, please sync SofaBaton account information in Skill of Google Assistant or Amazon Alexa. Currently only supports Alexa, and Google is still in the process of certification, which is expected to be completed early next month.