X1 doesn't react to duplicate Activity May I ask what devices are associated with the Activity in this situation, we will further investigate the problem

Thanks for your feedback The communication with AWS cloud is to support Alexa's voice control. If you do not need to use Alexa control, after the hub completes the network configuration, the wifi can be disconnected from the Internet and used normally. The wifi connected to the mobile phone (the wifi connected to the hub is on the same router) needs to be connected to the network before it can be used.

thank you so much for your suggestion

Thank you very much for your suggestion, your suggestion has been forwarded to the engineering department, we will seriously evaluate it

IR expander problem, the power of the expander is indeed lower than that of the hub, the hub uses multiple infrared transmitters, and the signal of a single expander is weaker; if you are still not satisfied with the product, please feel free to contact us

It may be caused by the fact that the wifi configuration cannot be automatically upgraded You can try to modify the settings of the router Please cancel automatic in the router's LAN settings, and change it to manual IP (if only HDCP& NAT options are available, please change to manual IP/Static IP), and change the Subnet mask to 255.255.255.0 After the change is complete, the app configures the hub to connect to wifi, and then see if the hub can be found. If it doesn't work after trying, please contact us for a replacement

Can the device work normally in device mode turns on /off 1. Can the app turn on /off normally? 2. Assign the power key to a key on the X1-Remote, such as the red key, to see if it turns on /off normally If it also turns on and off in device mode, it must be that the signal is too long, please let us know the brand and model of the device, and we will modify the database

2 blasters are used to boost your IR signal, 2 cable can use 2 devices

Sharp Model： LC-37AD5E we have added the device in the Code library, please try again later, any questions feel free to contact us, thank you

Please make sure the ir-extender is close to the infrared device；any questions feel free to contact us, thank you