The learning function is being optimized, and an update is expected to be released next week

The learning function is being optimized, and an update is expected to be released next week

Macros can be used to set your functions and achieve one-click direct access, but macros only support infrared devices and not Bluetooth devices. A maximum of 10 macros can be created for an infrared device I took a video for you, hope it can help you better know How to Create Macro Function https://youtu.be/sohArzrBAMc

Thank you for your feedback, we will report it to the engineers, and if this problem does exist, we will optimize it

It is recommended to unplug and then re-plug the power supply connected to the HUB. If the red light is still on, Please contact us at sofabaton@outlook.com, we will send a new remote to you

Thank you for the suggestion, because the screen is on for a long time, it is not environmentally friendly, and it also interferes with watching movies, so choose the current setting

Please provide the detailed brand and model, we will see if it can be updated to the system;

1. If the charging position of the remote control is far from the hub, it may cause the data transmission to be too slow, the data transmission is interrupted or lost, which may cause loop problems 2. Sometimes the connection may be blocked due to network congestion, just exit and reconnect

Thank you very much for your suggestion, we are currently considering to optimize

please give us Baker number and your detail address to SofabatonAD@gmail.com We help you to check if the product has shipped