thank you so much for your suggestion

Thank you very much for your suggestion, your suggestion has been forwarded to the engineering department, we will seriously evaluate it

IR expander problem, the power of the expander is indeed lower than that of the hub, the hub uses multiple infrared transmitters, and the signal of a single expander is weaker; if you are still not satisfied with the product, please feel free to contact us

It may be caused by the fact that the wifi configuration cannot be automatically upgraded You can try to modify the settings of the router Please cancel automatic in the router's LAN settings, and change it to manual IP (if only HDCP& NAT options are available, please change to manual IP/Static IP), and change the Subnet mask to 255.255.255.0 After the change is complete, the app configures the hub to connect to wifi, and then see if the hub can be found. If it doesn't work after trying, please contact us for a replacement

Can the device work normally in device mode turns on /off 1. Can the app turn on /off normally? 2. Assign the power key to a key on the X1-Remote, such as the red key, to see if it turns on /off normally If it also turns on and off in device mode, it must be that the signal is too long, please let us know the brand and model of the device, and we will modify the database

2 blasters are used to boost your IR signal, 2 cable can use 2 devices

Sharp Model： LC-37AD5E we have added the device in the Code library, please try again later, any questions feel free to contact us, thank you

Please make sure the ir-extender is close to the infrared device；any questions feel free to contact us, thank you

If it is a bluetooth device, please try add device via bluetooth and select "other" to add. After add it, you need to use the original remote control to control the device, enter the Bluetooth search interface, search sofabaton x1, and pair it. Once Bluetooth pairing completed, you can control it.If it is an infrared control device, and the code corresponding to the device cannot be found in our code library through the detailed brand and model, please tell us the detailed brand and model directly, and we will try to add the code to the database. the infrared code library can also be added by fuzzy matching: when adding a device, enter the brand, but do not enter the detailed model, and then check "Do not know the detailed model", you can find out if there is a suitable infrared code in these code bases.

we have added the device in the Code library, please try again later, any questions feel free to contact us, thank you