Would you please tell me the specific model of your device? And the buttons need to be fixed? thanks in advance :) Such as - Brand: LG Model: 60UF7300

The Apple TV volume actually controls the TV volume rather than the Apple TV itself. You can use the button assignment to assign the volume of other devices to the Apple TV to achieve volume control

Brand：Panasonic Model：TX-JZ1500B Added it, please try to remove the device and add it again after 24H.

Have you updated both the hub and remote?

Free to contact us if you still need any assistance.

ヾ(≧∇≦*)ゝ

1. we have added the device in the Code library, please try again later 2.2. The learning function is realized through the identification code library, because the original remote control signal may be multiple loops, if the identified and intercepted signals are inconsistent, it may lead to failure to trigger. In this regard, you reported that harmony also has the same problem, which also means that the key code of this device may be identified incorrectly. We will consider allowing users to modify the length of the transmitted signal to adapt to different infrared devices.

1. The problem of the learning function may be because the signal identified by the hub is incomplete. Can you change the method. For example: If you used to long press the button of the original remote control to learn, change it to press the button once. (If the original button was pressed once, replace it with a long button) After changing the learning method, try again to see if it triggers. 2. Please update through Me--X1 settings--Firmware update for X1-Remote, and then synchronize the settings through set--sync 3. Regarding the problem of configuration activity crash, please tell me if it is Android or IOS system, it may be a compatibility problem, please provide the system version information, we will solve the problem about the crash

Thank you for your feedback, because there are too many infrared compatible devices, there may be two opposite modification directions at present, leading to this problem. We may make changes in later versions and no longer use the unified standard control method, but this may When the equipment is abnormal, the user can fine-tune the length/time of the transmitted signal by himself (the length/time will affect the accuracy of the signal response)

Thanks for your feedback, we will troubleshoot the issue Can you explain which devices your activity contains?