• SofaBaton
    • 16releases
    • 2117comments
Comments made
  • X1S - Initial impressions 1 year ago

    Thank you for contacting us, in Activity, the commands that are automatically generated at creation can't be deleted, you can change them in the device (Device--Edit--power setting) and they will be automatically updated in Activity after the changes are made. Regarding your mention that the device will be turned off when switching Activity, CEC may also lead to device switching state conflict, it is recommended to turn off the CEC function of the device. Avoid sending commands to the device via HDMI as well when other devices are turned on/off, this may duplicate with activity commands and lead to control exceptions. Also you mentioned the Back button at the top of the screen, this button is used to control the screen, the Back button to control the device is in the middle of the remote control. Regarding your suggestion, we will also share it with our R&D team. We appreciate it.

  • WIFI Support for Denon AVR-X3700H 1 year ago

    Thank you for contacting us, WiFi is only supported by Philips hue, Sonos and Roku, Denon AVR-X3700H can be added via IR.

  • Repeat commands 1 year ago

    Thank you for contacting us, our engineers fixed this device, we suggest you remove the device and re-add it to test if it works. Brand:Vu+ Model:Solo 2

  • X1- Turn on by itself 1 year ago

    Sorry for the inconvenience, could you tell us the brand and model of your TV? Let's check.

  • Sonos speaker group 1 year ago

    Thank you for contacting us, the speaker groupings need to be set up in the SONOS APP itself, this is a system decision by sonos. After setting up the grouping is done, sofabaton add any one speaker can control the overall volume. If the combination is not set in sonos, add different sonos separately with sofabaton to control them individually

  • Unable to add Devices 1 year ago

    Could you tell us the email you used to log into the app? We will feed it back to our engineers to check it out. You can also send it to our email:service@sofabaton.com

  • Zappiti Remote 1 year ago

    Thanks for contacting us, we have some codes about Zappiti in our codebase. if your device is not in the list, you can share the model number of the device with us and we will feed back to our engineers to add it.

  • App Dark Mode, iOS Widget Support 1 year ago

    Thank you for your suggestion, we will share it with our R&D team to assess the feasibility and consider adding it in a future update!

  • U2 Double Click Issue 1 year ago

    I'm sorry about that. Could you tell us the brand and model of your TV? We'll send the code back to the engineers to fix it.

  • Can you add the Panasonic TV-77Z93AEG to the cloud list please 1 year ago

    Unfortunately, our technical staff was unable to find the codes in the database. There are 3 ways for you reference if they can make your devices function properly. 1.Bluetooth Mode(such as Other, Android TV and so on) 2.IR Learning Mode 3.Trimming method The specific operation process can also refer to the following link: https://www.youtube.com/watch?v=vCQ8Tr0Ar6U&t=19s