• SofaBaton
    • 16releases
    • 2043comments
Comments made
  • Remote lost connection to hub 1 year ago

    Please make sure that the firmware of the remote control is the latest version, and operate Me--X1 settings--Firmware update for X1-Remote in the app. When upgrading, please put the remote control and the hub together to avoid the upgrade failure due to slow data transmission over long distances. Also, please keep your phone wifi connected. The lost hub problem you mentioned may be that the transmitted data is lost and an error is reported during automatic data synchronization. In order to avoid similar situations, usually modify the settings in the app, such as creating activities, etc. When synchronizing data, try to keep the remote control close to the hub.

  • X1 activities cannot go directly to the source that designated 1 year ago

    There are several reasons why the source cannot be switched automatically. Please check the problem and fix it according to the current equipment condition. 1. The on/off time of some TVs/Receivers is long (maybe 10-20 seconds), but when the activity starts, the default boot time is not delayed, and the next command such as switching the input source will be executed immediately. In this case The switched signal is not received by the TV//Receiver, so it cannot be executed successfully. If this is the case, you can add a power on/off delay command in the APP through device edit----macro settings forturn on/off. Or add the delay command to the boot command in the startup settings of the Activity. 2. The source configuration is incomplete. The correct implementation of Activiy needs to ensure that all information of the source configuration is accurate, including the source switching method, the source button, the current source location of the TV/Receiver, and the location of the Activity target source. If any information is wrong, it may lead to source switching error. The operations to repair the source are as follows: 1) If only the source is not switched accurately, you can operate Set---Fix through X1-Remote, and switch to the current source position by clicking on the scroll wheel (tell X1, the current source position of the TV/receiver, not the current source position). Open or about to open Activity location), then go back and select the desired Activity 2) If the input source of Activity is changed (such as connecting HDMI1 to HDMI2), you need to modify it in the app, and check or change the input source through Edit---Startup settings. After the modification, the remote control can be manually synchronized through set--sync to avoid operation when the remote control is not successfully synchronized. 3) If the source list changes, it may affect all activities that contain this device. You need to go to Edit---Startup settings to check that the input source is correct. If it is incorrect, you need to modify and save it.

  • X1 remote sleep issue 1 year ago

    After the remote control screen is off, do you use the upper right arrow (return to the previous level) key to wake up? If you press this key, it may be that the screen switches to another interface, causing the remote control to no longer correspond to the current Activity. will fix this. It is temporarily recommended that you use the scroll wheel or click to wake up the device, this action will not send the function

  • Google Assistant GVA certification 1 year ago

    Sorry, there were some revisions in the last certification, and the resubmission is still under certification

  • Samsung TV LN-46A550P3F missing HDMI 1 Source 1 year ago

    Code library has been added Brand: Samsung Model: LN-46A550P3F, key assignment

  • Apple TV volume controls 1 year ago

    The Apple TV volume actually controls the TV volume, not the Apple TV itself. Use the button assignment to assign the volume of other devices to the Apple TV to achieve volume control

  • Website Notification List 1 year ago

    Sorry, the language for automatic translation is not supported for the time being. Most of the forum content is initiated by users. It is recommended that you use Google Translate (This user may be Chinese, ask, if you can talk to him, you can also consult directly in Chinese)

  • Learning button commands still not working 1 year ago

    Upgrading the new firmware before 4/30 fixed some device buttons not responding, and also optimized the learning function

  • X1 device 1 year ago

    Brand:LG Model: 65NANO867NA Got that, we have added that.

  • Add devices 1 year ago

    Add it already : )