• SofaBaton
    • 16releases
    • 2125comments
Comments made
  • Please add to database receiver Yamaha RXV863 1 year ago

    We have added the device for you, As usual it will take some time then the data will be synchronized with the database。 You can search Brand:Yamaha Model:RX-V863 after 24 hours,pls kindly wait patiently fo it,

  • The unique selling point that was never introduced 1 year ago

    Sorry to hear that, X1 deos not support HTTP command control currently, and will pass your feedback to our engineers team , tks for your support.

  • U1 remote hurts my dogs ears 1 year ago

    Sorry, not get similar feedback from other customer, per the issue, pls kindly try the suggestion from other user(mdr55055) and check which factor causes the problem, tks.

  • Starting Activities When TV Powers On 1 year ago

    The on/off time of some TVs/Receivers is long (maybe 10-20 seconds), but when the activity starts, the default boot time is not delayed, and the next command such as switching the input source will be executed immediately. In this case The switched signal is not received by the TV//Receiver, so it cannot be executed successfully. If this is the case, you can add a power on/off delay command in the APP through device edit----macro settings forturn on/off. Or add the delay command to the boot command in the startup settings of the Activity.

  • Panasonic TX-PV55VT30E 1 year ago

    Sorry for the inconvenience, our tech department has added it again, pls kindly try to add it again after 24 hours, tks

  • X1 remote bricked : is there any support somewhere ? 1 year ago

    Sorry to hear that, pls kindly provide your order number and problem video to our after-sales team sofabaton@outlook.com for checking, they will help you solve the problem properly, tks

  • X1 remote bricked : is there any support somewhere ? 1 year ago

    Sorry to hear that, pls kindly provide your order number and problem video to our after-sales team sofabaton@outlook.com for checking, they will help you solve the problem properly, tks

  • X1 remote bricked : is there any support somewhere ? 1 year ago

    Sorry to hear that, pls kindly provide your order number and problem video to our after-sales team sofabaton@outlook.com for checking, they will help you solve the problem properly, tks

  • Gone from Amazon 1 year ago

    Sorry, you can order X1 via the link:: https://www.amazon.com/dp/B0B1Q4KQ3P

  • Activity limit? 1 year ago

    Sorry, not reply in time, pls kindly check below answer; 1. About delay setting, please edit in the Activity, Edit---Startup settings, you can add the delay and move to the appropriate location. 2. Per the crash problem, please try to uninstall the app, and then re-download the app from the app store/ google play. then add the Activity again to see if it is OK. Note: The data of the device exists on the Hub, reinstalling the app will not affect the information already configured in the hub.