Sorry, not get similar feedback from other customer, per the issue, pls kindly try the suggestion from other user(mdr55055) and check which factor causes the problem, tks.

The on/off time of some TVs/Receivers is long (maybe 10-20 seconds), but when the activity starts, the default boot time is not delayed, and the next command such as switching the input source will be executed immediately. In this case The switched signal is not received by the TV//Receiver, so it cannot be executed successfully. If this is the case, you can add a power on/off delay command in the APP through device edit----macro settings forturn on/off. Or add the delay command to the boot command in the startup settings of the Activity.

Sorry for the inconvenience, our tech department has added it again, pls kindly try to add it again after 24 hours, tks

Sorry to hear that, pls kindly provide your order number and problem video to our after-sales team sofabaton@outlook.com for checking, they will help you solve the problem properly, tks

Sorry to hear that, pls kindly provide your order number and problem video to our after-sales team sofabaton@outlook.com for checking, they will help you solve the problem properly, tks

Sorry to hear that, pls kindly provide your order number and problem video to our after-sales team sofabaton@outlook.com for checking, they will help you solve the problem properly, tks

Sorry, you can order X1 via the link:: https://www.amazon.com/dp/B0B1Q4KQ3P

Sorry, not reply in time, pls kindly check below answer; 1. About delay setting, please edit in the Activity, Edit---Startup settings, you can add the delay and move to the appropriate location. 2. Per the crash problem, please try to uninstall the app, and then re-download the app from the app store/ google play. then add the Activity again to see if it is OK. Note: The data of the device exists on the Hub, reinstalling the app will not affect the information already configured in the hub.

I took a video for you, hope it can help you better know U1. https://www.youtube.com/watch?v=hMSmvxwDeI4

The infrared device communicates in one direction and cannot obtain information automatically, all the source information of the TV needs to be manually recorded into the app, this is the video about how to create an activity clearly, , you could learn more via it : https://www.youtube.com/watch?v=TFUja-P0TAM