• SofaBaton
    • 16releases
    • 2043comments
Comments made
  • U1 + Onkyo receiver, I can't completely control receiver 1 year ago

    Per the issue, pls use key assignment to change different inputs to the device I took a video for you, hope it can help you better know how to Reassign Function https://youtu.be/HTKHJ2psmJ0

  • Remote lost connection to hub 1 year ago

    Have checking it with our tech department that the lost hub problem you mentioned could be an error reported by the loss of transmitted data during automatic data synchronization. To avoid similar situation, modify the settings in the app, such as creating activity, etc., if there is a lost hub prompt, you can recover it via set--sync And we will issue new firmware to optimise data synchronisation to avoid false positives soon, pls kindly help us wait patiently for it, tks

  • Additional Sony TV Bluetooth commands 1 year ago

    Sorry, Bluetooth devices do not support adding buttons currently We will pass the feedbacks to our engineers team to consider the new Bluetooth device control issues

  • X1 doesn't execute a single press 1 year ago

    Do you mean that the Key bounce or double press? If yes, it could be the firmware of remote control has modified the frequency of signal transmission, we are currently dealing with it, and the subsequent firmware version will fix this problem. You can use the following method to reassign all the physical keys of X1-Remote in Activity by Edit ----Assign keys to macro, and add only one common command in macro

  • Bluesound Node IR Remote Learning 1 year ago

    Per the issue, to help you properly, pls kindly tel us the specific model of your BlueSound Node. Such as: Brand:LG Model: 60UF7300

  • Database search on the Homepage useless 1 year ago

    Will pass your feedback to related department, tks

  • IOS App poor service, Database 1 year ago

    Have replied your question via email, pls kindly check.

  • Additional Sony TV Bluetooth commands 1 year ago

    Pls kindly tell us specific model of your sony device at first, tks

  • Code Base Doesn't Download for Samsung UN65KS8000F 1 year ago

    1.Please make sure the HUB is connected to the router, and try to put the HUB close to the router, because when downloading the code base, it is sent from the cell phone to the HUB through the router, and if the network fluctuates, it will cause the card owner. 2. After the card owner, please ask the customer to plug and unplug the power of the HUB again, then re-open the APP, re-add and delete the unsuccessful Device. Any difference?

  • Google Assistant GVA certification 1 year ago

    It is still under certification, pls kindly help us wait patienly for it, if any update, will let you know, tks